Abstract. This paper is an introduction to the present chapter and aims to outline a framework within which all the included papers find a common conceptual thread while some terminological differences exist These reflect the complexity that is inherent to any decision aiding process in a real organisational context, a complexity which does not tolerate, for various validity reasons, a mutilating simplification that is often imposed by classical mathematical approaches. A need of new tools which might favorize a more mature and integrated development of the analyst's activities, within cultural contexts other than those hypothesized by the classical assumptions of OR/DA, is also underlined. This permits one to recall some new trends of MCDA research which are, at the moment, found in literature.
MCDA toolsThe studies on multiple criteria decisions in 'real' or organisational contexts have been stimulated over the last ten-year period, after a distinction between the situations of Decision Making (MCDM) [16] [23]), were rich and stimulating. These did not, however, relevantly influence MCDA/MCDM literature, which has been principally focused on 'the mythical decision moment' of an isolated individual, a decision-maker 'freed' from any context or process constraint, until very recently (cf [10]).New tools have been developed and new ways of using the existing methods have been proposed along with a 'new stream' of MCDA studies, with the aim of assisting both the analyst/modeller (A), i.e. the subject who has to 'take care' of the modelling activities (a decision-maker) during his OR/DA intervention, and the client/ decision-maker in a double process: a decisional process which J. Clímaco (ed.), Multicriteria Analysis