“…Zhu et al [12] understood the concept of public tourism information service as a general term for tourism information services, such as information consultation and tourism information distribution, provided by government departments, public institutions, social organizations, and other organizations to tourists and the public at the destination. In order to meet the needs of tourists for tourism basic information, tourism product promotion information, tourism safety information, public environment, and other related information services, Li et al [13] developed and processed information products and delivered them to tourists in a convenient way. Tan et al [14] proposed the construction of a modern tourism information consulting service system with urban tourism information consulting service centre as the core, with various functions such as tourism orientation, consulting services, publicity and promotion, market research, image communication, and tourism shopping.…”