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The present study attempted to assess the extent to which job incumbents engage in performance relevant self-regulatory activities. Specifically, the degrees to which 62 insurance salespersons; (1) set performance goals, ( 2 ) monitored performance levels, and ( 3 ) exercised contingent self-reward or punishment with respect to goal achievement or goal failure were measured; and, the consequences that such activities had on performance were examined. The results of this study indicate that, in general, subjects set goals, but typically of a distal/result-orientated, as opposed to a proximal/behaviourally orientated-nature. Goal setting per se had no effects on sales performance, although an objective measure of goal difficulty was related to this criterion. With respect to self-monitoring, it was discovered that the greatest amount of performance feedback came from oneself and one's supervisor, as opposed to one's co-workers. In terms of performance, there was an interaction of feedback source and feedback preference such that the ability to generate internal feedback was related to performance only for individuals who had a preference for such internal feedback. There appeared to be n o substantial amount of contingent self-reward occurring within this organization, although contingent self-punishment (in the form of self-criticism) was in evidence; and, such self-admonishment seemed to have detrimental effects on performance. While the three classes of variables independently explained 26 per cent of the variance in performance, the interactive effects suggested by theories of self-regulation (Bandura, 1977;Kanfer, 1971) were not in evidence. SELF-REGULATION IN THE WORKPLACE: AN EXPLORATORY STUDYMost contemporary approaches to understanding employee motivation are seen as influenced by various assumptions on the part of researchers about the nature of managerial work. Two of these assumptions are, (1) managers are responsible for regulating the behaviours of their subordinates, i.e., for getting work done effectively through their subordinates, and (2) managers can best fulfill this responsibility by somehow arranging the work environments of their subordinates so as to have a positive effect on employee motivation. For example, the literatures concerned with goal setting, performance appraisal, and compensation reflect these assumptions, in that managers are viewed as key'determinants of the direction, amount, and persistence of their subordinate's efforts by assigning goals, providing performance feedback, and allocating financial rewards. Thus, current research on employee motiva-
The present study attempted to assess the extent to which job incumbents engage in performance relevant self-regulatory activities. Specifically, the degrees to which 62 insurance salespersons; (1) set performance goals, ( 2 ) monitored performance levels, and ( 3 ) exercised contingent self-reward or punishment with respect to goal achievement or goal failure were measured; and, the consequences that such activities had on performance were examined. The results of this study indicate that, in general, subjects set goals, but typically of a distal/result-orientated, as opposed to a proximal/behaviourally orientated-nature. Goal setting per se had no effects on sales performance, although an objective measure of goal difficulty was related to this criterion. With respect to self-monitoring, it was discovered that the greatest amount of performance feedback came from oneself and one's supervisor, as opposed to one's co-workers. In terms of performance, there was an interaction of feedback source and feedback preference such that the ability to generate internal feedback was related to performance only for individuals who had a preference for such internal feedback. There appeared to be n o substantial amount of contingent self-reward occurring within this organization, although contingent self-punishment (in the form of self-criticism) was in evidence; and, such self-admonishment seemed to have detrimental effects on performance. While the three classes of variables independently explained 26 per cent of the variance in performance, the interactive effects suggested by theories of self-regulation (Bandura, 1977;Kanfer, 1971) were not in evidence. SELF-REGULATION IN THE WORKPLACE: AN EXPLORATORY STUDYMost contemporary approaches to understanding employee motivation are seen as influenced by various assumptions on the part of researchers about the nature of managerial work. Two of these assumptions are, (1) managers are responsible for regulating the behaviours of their subordinates, i.e., for getting work done effectively through their subordinates, and (2) managers can best fulfill this responsibility by somehow arranging the work environments of their subordinates so as to have a positive effect on employee motivation. For example, the literatures concerned with goal setting, performance appraisal, and compensation reflect these assumptions, in that managers are viewed as key'determinants of the direction, amount, and persistence of their subordinate's efforts by assigning goals, providing performance feedback, and allocating financial rewards. Thus, current research on employee motiva-
The growth of the field of group dynamics was synonymous with the rise of the T-group in leadership education. This article documents the tumultuous history of the T-group movement in the United States, particularly as it has been applied in management development. Although the T-group is commonly dismissed as a management fad, the author suggests that it represented an important phenomenon in the history of applied behavioral science and was the first serious attempt at large-scale management and leadership development. The notion of providing managers with feedback on how their behavior impacts others is as popular today as it was 50 years ago. What has changed is the mechanisms by which such feedback is provided.
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