Research Guide for ML based Smart Tourist System

Gehlot, Anita; Singh, Rajesh

doi:10.1109/iihc55949.2022.10059630

Cited by 3 publications

(3 citation statements)

References 43 publications

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“…Third, building on this literature, this study implemented specific information on the six Spanish smart destinations, such as the year which were designed as a STD, degree of compliance rate, DMO's website and the main airport of each STD (see (Gehlot & Singh, 2022;Zamorano et al, 2020). The personalisation of the products and services rendered by air transport and hotel sectors is particularly linked to tourists' experience at STDs (Ballina, 2022).…”

Section: Methodsmentioning

confidence: 99%

“…We selected in this research the number of passenger arrivals (Florido-Benítez, 2023a, 2023b), hotel and room indicators (Ndou et al, 2023; Perić et al, 2022) and hotel occupancy rate indicators (Benítez-Aurioles, 2022a) because these are the most frequently used measures of tourism demand and supply. Aguirre et al (2023) note that the number of hotel and room, hotel occupancy rate and passenger and tourist arrival indicators are necessary to measure the sustainability in STDs (Gehlot & Singh, 2022; Zamorano et al, 2020). The personalisation of the products and services rendered by air transport and hotel sectors is particularly linked to tourists’ experience at STDs (Ballina, 2022).…”

Section: Methodsmentioning

confidence: 99%

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Constructing Spanish smart destinations: a new guide for the tourism industry

Florido-Benítez

2024

IJTC

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Purpose The purpose of this study is to analyse Benidorm, San Sebastián, Gijón, Málaga, Tenerife Island and Santander smart tourist destinations (STDs) as a touristic model and example to follow by other destinations in Spain and all over the world. Design/methodology/approach To fulfil the stated objective, this study follows several phases that introduce and classify a set of measures implemented by the six Spanish smart destinations to be designed as a STD. Findings Findings suggest that being a STD requires a high cost, and this is only accessible to big destinations with enough resources. Of the 50 Spanish provinces, eight are STDs, and these are localised in coastal areas. Obviously, this challenge is not within the reach of any Spanish city. Moreover, findings of the current study prove that the six Spanish smart destinations have a good air accessibility through their six airports, but the accessibility in a STD is not just physical; this must provide digital accessibility to tourists through destination marketing organisation’s website and app that will supply them with information on a wide range of services, including accommodations, tourist attractions, restaurants, public transport, museums and monuments’ locations, amongst many others. Originality/value From a resident point of view, a STD cannot be only focused on a technological and tourism context; a STD also requires knowing and meeting the needs of local residents and having a voice in decision-making processes. Hence, this study shows a new perspective on STDs that will benefit the literature on STDs.

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Section: Methodsmentioning

confidence: 99%

Section: Methodsmentioning

confidence: 99%

Constructing Spanish smart destinations: a new guide for the tourism industry

Florido-Benítez

2024

IJTC

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“…All these indicators have been selected in previous studies in the literature (Heriqbaldi et al, 2023;Florido-Benı ´tez, 2023a, 2023c and helped us to answer the three research questions and the main goal of this paper. Indeed, to measure the sustainability of the tourism industry at tourist destinations, it is required to examine the number of hotels and rooms, hotel occupancy rate and passenger and tourist arrival indicators (Aguirre et al, 2023;Gehlot and Singh, 2022).…”

Section: Methodsmentioning

confidence: 99%

Tourism promotion budgets and tourism demand: the Andalusian case

Florido-Benítez

2024

CBTH

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Purpose The purpose of this paper is to analyse the impact of Andalusia’s tourism promotion budgets and the efficiency of its campaigns from 2010 to 2022. Design/methodology/approach A mixed-methods approach is used. Tourism promotion budgets from 2010 to 2022 were measured as a supply indicator. Demand indicators (e.g. airport’s passenger arrivals, number of tourists and hotel occupancy rate) are analysed to measure tourism promotion budget impacts on them. Findings Tourism promotion budgets are a priority to stimulate tourism demand for Andalusia in times of uncertainly, and promotion campaigns are pivotal to attract and convert potential customers into actual tourists. Moreover, findings reveal that tourism promotion budgets had positive impacts on tourism demand. Whereas tourism promotion campaigns such as “Andalucía wants you back”, “Intensely”, Fitur, World Travel Market, ITB Berlin events and tourism advertising through digital channels have helped to improve tourism demand in Andalusia, ignoring the effects of the COVID-19 pandemic in the year 2020. Originality/value This study emphasizes how tourism promotion budgets and promotion campaigns must be constantly monitored by destination marketing organizations to measure the efficiency and effectiveness of assigned economic budgets and its return on investment.

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