2010
DOI: 10.1177/0003603x1005500207
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Resale Price Maintenance: The Internet Phenomenon and Free Rider Issues

Abstract: The Internet phenomenon and free rider issues BY MARINA LAO* This article looks at Internet retailing and the free rider justification often asserted for resale price maintenance (RPM). It argues that the case for RPM as a means to control free rider problems is not strengthened by the advent of Internet retailers. While the Internet may increase the occurrence of free riding for some products, it may also reduce it for others. In fact, recent marketing studies tend to dispel the popular perception that Intern… Show more

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Cited by 8 publications
(19 citation statements)
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“…RPM safeguards against free riding by setting a uniform resale price below which the manufacturer's product may not be sold (Areeda & Hovenkamp, ). As explained by Lao (, p. 478):
In a nutshell, the classic free rider theory posits that certain product‐specific services that cannot be charged separately to consumers, such as product demonstrations and information from knowledgeable salespeople, may be essential for the effective marketing of a product. But, as long as consumers can obtain these services from one retailer but buy at a discount from another offering no such services, few retailers would be willing to provide the services, leading to an overall decrease in demand for the product.
…”
Section: Resale Price Maintenancementioning
confidence: 99%
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“…RPM safeguards against free riding by setting a uniform resale price below which the manufacturer's product may not be sold (Areeda & Hovenkamp, ). As explained by Lao (, p. 478):
In a nutshell, the classic free rider theory posits that certain product‐specific services that cannot be charged separately to consumers, such as product demonstrations and information from knowledgeable salespeople, may be essential for the effective marketing of a product. But, as long as consumers can obtain these services from one retailer but buy at a discount from another offering no such services, few retailers would be willing to provide the services, leading to an overall decrease in demand for the product.
…”
Section: Resale Price Maintenancementioning
confidence: 99%
“…The free rider thesis has been used to explain the use of RPM across broad classes of distribution. This type of free riding is alleged to occur between Internet and brick‐and‐mortar retailers (Lao, ). Applying the labels “showrooming” and “webrooming,” each class of reseller has accused the other of free riding on investments in promotion of brands they both sell (Balakrishnan, Sundaresan & Zhang, ; Basak, Basu, Avittathur & Sikdar, ; Kalyanam & Tsay, ).…”
Section: Resale Price Maintenancementioning
confidence: 99%
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