Requirements for developing interoperable e-government systems in developing countries - a case of Uganda

Nakakawa, Agnes; Namagembe, Flavia

doi:10.1504/eg.2019.096577

Cited by 5 publications

(8 citation statements)

References 26 publications

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“…Yet, existing enterprise architecture development frameworks (or methods for developing enterprise architectures) are generic and hardly provide specific guidelines tailored to address e-government concerns in the developing economies. There is a need for an egovernment enterprise architecture framework, that is specifically tailored to provide a thinking pattern that helps to address e-government challenges in developing economies [84], [85]. As indicated in Figure 1, this can be achieved by adapting an existing enterprise architecture framework with respect to e-government concerns in a developing economy like Uganda, so as to initiate a research effort that is envisioned to yield an e-Government Enterprise Architecture Framework for Developing Economies (EGEAF).…”

Section: Figure 1 Gap Analysis and Research Motivationmentioning

confidence: 99%

“…Figure 2 illustrates how Design Science was adopted to guide the development of EGEAF. Figure 2 shows that, from the problem context, specific challenges and requirements of developing interoperable e-government solutions were identified and presented in our earlier work [84]. Herein, the challenges and insights from existing literature (on enterprise architecture and e-government) are used to inform the design of EGEAF.…”

Section: Research Approachmentioning

confidence: 99%

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Towards an E-Government Enterprise Architecture Framework for Developing Economies

Namagembe,

Nakakawa,

Tulinayo

et al. 2023

CSIMQ

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The growth and uptake of e-government in developing economies is still affected by the interoperability challenge, which can be perceived as an orchestration of several issues that imply the existence of gaps in methods used for e-government planning and implementation. To a great extent, various counterparts in developed economies have succeeded in addressing the methodrelated gaps by developing e-government enterprise architectures, as blueprints for guiding e-government initiatives in a holistic and manageable way. However, existing e-government enterprise architectures are country-specific to appropriately serve their intended purpose, while enterprise architecture frameworks or methods are generic to accommodate several enterprise contexts. The latter do not directly accommodate the unique peculiarities of e-government efforts. Thus, a detailed method is lacking that can be adapted by developing economies to develop e-government enterprise architectures that fit their contexts. To address the gap, this article presents research that adopted a Design Science approach to develop an e-Government Enterprise Architecture Framework (EGEAF), as an explicit method for guiding the design of egovernment enterprise architectures in a developing economy. EGEAF was designed by extending the Architecture Development Method of The Open Group Architecture Framework (TOGAF ADM) to address requirements for developing interoperable e-government solutions in a developing economy. EGEAF was evaluated using two scenarios in the Ugandan context, and findings indicate that it is feasible; its design is understandable to enable its adoption and extension to accommodate requirements for developing interoperable e-government solutions in other developing economies.

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Section: Figure 1 Gap Analysis and Research Motivationmentioning

confidence: 99%

Section: Research Approachmentioning

confidence: 99%

Towards an E-Government Enterprise Architecture Framework for Developing Economies

Namagembe,

Nakakawa,

Tulinayo

et al. 2023

CSIMQ

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“…In Uganda, although some criticisms and limitations exist (Kigwana et al, 2017;Kanagwa et al, 2018;Nakakawa and Namagembe, 2019), it seems evident that the relative success is also the consequence of public policies, including the commitment to become a leading e-government country in Africa in the scope of the 2012 Uganda e-Government Master Plan (National Information Technology Authority Uganda, 2012), which was developed with the technical support of the National IT Promotion Agency of Korea. The situation is similar in the case of Nepal, whose first master plan was also developed with Korean technical support (Elets News Network, 2006).…”

Section: Fragile Countriesmentioning

confidence: 99%

Global e-government development: besides the relative wealth of countries, do policies matter?

Dias

2020

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Purpose This study aims to investigate whether, discounting the effect of the relative wealth of countries, it is possible to observe the relevance of policies for e-government development. Design/methodology/approach The deviations of countries' results from what could be expected, considering their relative wealth is calculated by using the residuals of a linear regression using the Gross Domestic Product per capita as the independent variable and the UN E-Government Development Index as the dependent variable. The countries that achieve better and worse results than expected are then identified and their cases are analyzed by resorting to secondary sources, namely, published research referring to their cases. Those research documents were identified by successively searching the Scopus database, the Google Scholar database and the Web of Science. Findings The existence of formal e-government strategies and plans and the capacity to implement them can make a difference, allowing countries to achieve better results than expected or, in their absence, to perform worse than expected. Research limitations/implications The proposed methodology can be useful to e-government researchers, particularly as a basis for deeper and more detailed studies. Practical implications Countries should invest in well-developed and focused strategies and continuity of public policies and their capacity to deliver results. For that purpose, political commitment and high-level coordination are key factors. For low-income countries, long-lasting cooperation with external experienced partners is crucial. For high-income countries, innovative thinking is a key enabler. Originality/value This study uses an innovative method to look beyond the effect of the relative wealth of countries and investigate the relevance of public policies for e-government development.

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“…Moreover, a major concern regarding the E-Government system development in today's world is to enhance the interoperability of E-Government operations and its service delivery. The goal of achieving the interoperability in E-Government operation is to exchange data or services through collaborating with various public and private organizations to provide one-stop E-Government services to the users (Kalogirou et al, 2019;Nakakawa & Namagembe, 2019;Othman & Razali, 2017). The most critical issue regarding implementing interoperable E-Government system development is the integration of new technology such as blockchain and G-Cloud for transforming the public administrations that facilitate information flow between government agencies, private organizations, and citizens in a highly regulated area.…”

Section: Research Contributionsmentioning

confidence: 99%

An Ontology based Framework for E-Government Regulatory Requirements Compliance

Hasan

Anagnostopoulos

Kousiouris

et al. 2019

International Journal of E-Services and Mobile Applications

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E-Government has gained an enormous amount of attention by researchers and practitioners interested in digitizing the public sector through enacting policies and regulations. Compliance of regulatory requirements from these policies and regulations is an important requirement in e-Government service development projects. However, the concepts of regulatory requirements compliance are still scattered around in developing e-Government services. This article presents an e-Government regulatory requirement compliance (eGRRC) ontology framework that describes the interrelated concepts of regulatory requirements compliance in e-Government service development. The proposed eGRRC ontology is then applied on the recently introduced general data protection regulation (GDPR) for personal data processing across European Union (EU) countries, in order to indicate how the concepts can be mapped to the defined entities. The contribution of this article is on introducing a framework for researchers and practitioners to explore regulatory requirements compliance and their interrelationships in e-Government service development. Furthermore, e-Government legislation can accordingly be modeled using on the eGRRC ontology, that serves as basis for queries to infer knowledge about the source of regulatory requirements, objectives of the regulation, various types of requirements, the services affected, orientation of regulatory rules in requirements, priorities, and amendments of regulations in e-Government service development.

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Requirements for developing interoperable e-government systems in developing countries - a case of Uganda

Cited by 5 publications

References 26 publications

Towards an E-Government Enterprise Architecture Framework for Developing Economies

Towards an E-Government Enterprise Architecture Framework for Developing Economies

Global e-government development: besides the relative wealth of countries, do policies matter?

An Ontology based Framework for E-Government Regulatory Requirements Compliance

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