Requests and counters in Russian traffic police officer-citizen encounters

Reiter, Rosina Márquez; Ganchenko, Kristina; Charalambidou, Anna

doi:10.1075/bct.96.01mar

Cited by 2 publications

(2 citation statements)

References 33 publications

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“…The practitioner does not show agreement or affiliation and responds with minimal acknowledgment ("Right.") and silence (lines [31][32]. Sasha expands on her answer, providing an illustration (lines 34 and 36).…”

Section: Extract 9bmentioning

confidence: 97%

Implying implausibility and undermining versus accepting peoples’ experiences of suicidal ideation and self-harm in Emergency Department psychosocial assessments

Bergen,

Bortolotti,

Temple

et al. 2023

Front. Psychiatry

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BackgroundPatients seeking emergency care for self-harm and suicidality report varying experiences from being believed and taken seriously to not being believed and taken seriously. Epistemic injustice provides a conceptual framework to explore how peoples’ experiences of self-harm and suicidality are believed or not. We use an empirical method –conversation analysis – to analyze epistemics in clinical communication, focusing on how knowledge is claimed, contested and negotiated. In courtroom, police and political interaction, conversation analysis has identified communication practices implying implausibility in a person’s story to contest and recharacterize their accounts.AimsTo investigate communication practices in Emergency Department (ED) biopsychosocial assessments that may (1) undermine, imply implausibility and recharacterize or (2) accept peoples’ experiences of suicidal ideation and self-harm.MethodsUsing conversation analysis, we micro-analyzed verbal and non-verbal communication in five video-recorded biopsychosocial assessments with people presenting to the ED with self-harm or suicidal ideation, and conducted supplementary analysis of participants’ medical records and post-visit interviews. We present three cases where experiences were not accepted and undermined/recharacterized and two cases where experiences were accepted and validated.ResultsWhen peoples’ experiences of suicidality and self-harm were not accepted or were undermined, questioners: did not acknowledge or accept the person’s account; asked questions that implied inconsistency or implausibility (“Didn’t you tell your GP that you were coping okay?”); juxtaposed contrasting information to undermine the person’s account (“You said you were coping okay before, and now you’re saying you feel suicidal”); asked questions asserting that, e.g., asking for help implied they were not intending to end their life (“So when you called 111 what were you expecting them to do”); and resistinged or directly questioned the person’s account. Multiple practices across the assessment built on each other to assert that the person was not suicidal, did not look or act like they were suicidal; that the person’s decision to attend the ED was not justified; that an overdose was impulsive and not intended to end life; asking why the person didn’t take a more harmful medication to overdose; that self-harming behaviors were not that serious and should be in the person’s control. Alternative characterizations were used to justify decisions not to provide further support or referrals to specialist services. At times, these practices were also delivered when speaking over the patient. When peoples’ experiences were accepted, practitioners acknowledged, accepted, validated suicidality/self-harm and introduced a shared understanding of experiences that patients found helpful. Non-verbal feedback such as nodding and eye contact was central in acceptance of patients’ accounts.ConclusionThese findings advance our understanding of how peoples’ experiences of suicidality or self-harm are undermined or accepted in mental health encounters in the ED. They have important clinical implications: patients report that when their experiences are not accepted or undermined, this makes them more distressed, less hopeful about the future and discourages future help-seeking when in crisis. Conversely, acknowledging, accepting and validating suicidality/self-harm and introducing a new ways of understanding peoples’ experiences may make people less suicidal and more hopeful, generates shared understanding and encourages future help-seeking.

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Section: Extract 9bmentioning

confidence: 97%

Implying implausibility and undermining versus accepting peoples’ experiences of suicidal ideation and self-harm in Emergency Department psychosocial assessments

Bergen,

Bortolotti,

Temple

et al. 2023

Front. Psychiatry

View full text Add to dashboard Cite

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“…In practice, the combination of MCA with CA has been widely employed to research categorisations in interaction (see e.g. Watson 1997;Antaki and Widdicombe 1998;Psathas 1999;Tainio 2002;Johnson 2006;Stokoe and Edwards 2007;Marquez-Reiter et al 2018).…”

Section: Jefferson 2004amentioning

confidence: 99%

Repairs and old-age categorisations: interactional and categorisation analysis

Charalambidou

2019

Linguistics Vanguard

Self Cite

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This paper examines the use of self-repairs in ascribing old-age categorisations to self and others in casual interactions among friends. Membership categorisation analysis and conversation analysis are employed to analyse self-recorded, everyday conversations of a group of older Greek Cypriot women with a long interactional history. The interactional organisation of old-age labels, and specifically instances of self-repair of age categorisations, reveal that members orient to old-age categories as hierarchically positioned and inference-rich. Members make relevant a very intricate set of expectations of who can be categorised by whom, with what specific age category term and at which context, partly because other-categorisations can also implicate one’s self-categorisation as old. Sequential and categorisation analyses provide a powerful analytical toolkit for the investigation of participants’ local system of self- and other-ascription of explicit -but also implicit- age identities. It is shown that the combination of membership categorisation analysis and conversation analysis can be extended beyond the analysis of turn-generating categories and can be instrumental in analysing flexible, context-shaped and agentively managed category identifications that also have currency beyond the local interactional occasion.

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Requests and counters in Russian traffic police officer-citizen encounters

Cited by 2 publications

References 33 publications

Implying implausibility and undermining versus accepting peoples’ experiences of suicidal ideation and self-harm in Emergency Department psychosocial assessments

Implying implausibility and undermining versus accepting peoples’ experiences of suicidal ideation and self-harm in Emergency Department psychosocial assessments

Repairs and old-age categorisations: interactional and categorisation analysis

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