Representing collaborative work: the airport as common information space

Fields, Bob; Amaldi, Paola; Tassi, Antonello

doi:10.1007/s10111-005-0177-3

Cited by 26 publications

(26 citation statements)

References 21 publications

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“…Studies undertaken for developing the notion of CIS have focused on specialised cooperative work settings such as; air traffic control tower and software company [7], bank, football competition, and museum [6], hospital ward [8][9][10], airport [11], and oil and gas company [12]. While reviewing these studies two fundamental questions were addressed: What are the pertinent questions being addressed in the research, and How are the findings conceptualized?…”

Section: Framework Of Cis Conception From Existing Researchmentioning

confidence: 99%

“…al. [11] depict the work environment of an airport as a constellation of overlapping CISs that are articulated through boundary objects.…”

Section: Socio-technical Arrangementmentioning

confidence: 99%

“…al. [11] emphasize the fact that commonness of information is achieved not by just having the information present and available but also in being able to build a 'common picture' by coordinating it with other elements in the setting. CIS is performed through the practices of those involved by switching between different alternatives and types of information representing the same phenomenon as well as by negotiating meanings held by the different representations [12].…”

Section: Achieved In Practicementioning

confidence: 99%

“…al. [11] place importance on contextualizing information to form common understanding through various means such as visual, verbal, and physical conduct, coordinating information from a number of sources and representations, and pre-existing common ground.…”

Section: Dynamic Arrangementmentioning

confidence: 99%

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Developing a Framework of Common Information Space (CIS): Grounded Theory Analysis of Airport CIS

Selvaraj

Fields

2010

Lecture Notes in Computer Science

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Copyright and moral rights to this thesis/research project are retained by the author and/or other copyright owners. The work is supplied on the understanding that any use for commercial gain is strictly forbidden. A copy may be downloaded for personal, non-commercial, research or study without prior permission and without charge. Any use of the thesis/research project for private study or research must be properly acknowledged with reference to the work's full bibliographic details.This thesis/research project may not be reproduced in any format or medium, or extensive quotations taken from it, or its content changed in any way, without first obtaining permission in writing from the copyright holder(s).If you believe that any material held in the repository infringes copyright law, please contact the Repository Team at Middlesex University via the following email address:eprints@mdx.ac.ukThe item will be removed from the repository while any claim is being investigated. Abstract. The notion of Common Information Space (CIS) has been proposed in the field of Computer Supported Cooperative Work (CSCW) as a conceptual framework for analyzing cooperative work processes. The area is still in its formative years and requires more research to contribute to its development. This paper presents findings from an investigation undertaken for such an endeavor. Three perceptions of CIS are presented, which are, CIS as a sociotechnical arrangement, dynamic arrangement, and dependency management arrangement. These have been derived from review of existing research contributing to CIS notion development and Grounded Theory analysis of collaborative work process in air traffic control setting. The findings presented in this paper provide a comprehensive and consolidated view of the notion development. The paper contributes to the ongoing discussion of CIS notion development by making theoretical as well as methodological contribution. Developing a Framework of Common Information Space (CIS): Grounded Theory Analysis of Airport CIS

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Section: Framework Of Cis Conception From Existing Researchmentioning

confidence: 99%

“…al. [11] depict the work environment of an airport as a constellation of overlapping CISs that are articulated through boundary objects.…”

Section: Socio-technical Arrangementmentioning

confidence: 99%

Section: Achieved In Practicementioning

confidence: 99%

Section: Dynamic Arrangementmentioning

confidence: 99%

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Developing a Framework of Common Information Space (CIS): Grounded Theory Analysis of Airport CIS

Selvaraj

Fields

2010

Lecture Notes in Computer Science

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“…First, they help us better understand the reasons for diversity in the actions and solutions of everyday work. In high-reliability network collaboration, common availability of information is not enough; the interpretation of this information should also be common (Fields et al, 2005). Familiarity with the other parties' work, its conditions and preconditions, is needed for skilled performance.…”

Section: Introductionmentioning

confidence: 99%

Logics of fluency in the transformation of the Finnish rail traffic control network

Seppänen

Ala-Laurinaho

Piispanen

2015

Prod.

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Due to the international demands of competition and organizational changes, the tasks of rail traffic control in Southern Finland have been divided into those run by public agencies and those run by private companies (train operators). The working routines and collaboration have changed during this period of transition. To better understand the reasons for diversity in the actions and solutions of everyday work, this paper examines how fluency, a common objective of networks, is maintained or pursued in network collaboration. The analysis shows how the logics of fluency differ between operative and situational disturbance-handling design levels. We elaborate and discuss the developmental possibilities embedded in the analysis of logics.

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