Representational effects on the solving of an unstructured decision problem

On the concept of decision aiding process: an operational perspective

“…There is a large literature on problem structuring (Abualsamh et al 1990;Belton and Stewart 2002;Binbasioglu 2000;Buchanan et al 1998;Corner et al 2001;Courtney and Paradice 1993;Eden (1988Eden ( , 1994; Eden et al 1983;Keller and Ho 1988;Landry 1995;Lehaney et al 1997;MacGregor et al 1991;Massey and Wallace 1996;Mingers and Rosenhead 2004;Norese 1996;Pidd 1988;Smith 1988Smith , 1989Sycara 1991;Woolley and Pidd 1981). A common characteristic of such a literature is the emphasis on the claim that supporting decisions should not be limited to solving well established decision models, but should help facing more "soft", "ill-structured" decision situations which require to be "structured".…”

Problem Solving and Institutional Design

“…Smith provides a 'reconstruction" of research into problem solving. See especially his discussion of the decomposition of 'problem formulation," which he notes is more an 'organizing construct than a research target' (Smith, 1989). See also Wagner (1991). 18.…”

Information Clustering for Better Decision-Making

“…Decision-makers in these studies shifted informationgathering strategies as a function of display format. Brown and Klayman (1989) and Smith (1989) found that representation affects subjects' ability to identify key problem elements in naturalistic decision situations. Larkin (1989) has called this effect display-based problem-solving because the availability and form of the information displayed can affect problem-solving.…”