Replacing conventional telecommunication with a freeform HIPAA compliant healthcare texting app: a survey of patient preference

Benavente, Kevin; Banaschak, Cory; Szotek, Paul

doi:10.1007/s00464-023-09869-z

Cited by 3 publications

(3 citation statements)

References 16 publications

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“…The analyzed patients were prescribed the use of the care management platform and underwent primary unilateral or bilateral total knee arthroplasty. The study spanned from January 2021 to February 2023 and specifically employed the ROSA ® Knee System (Zimmer Biomet, Warsaw, IN, USA) [26][27][28][29]. Patient data included records from three surgeons, ensuring a diverse and comprehensive dataset for analysis.…”

Section: Methodsmentioning

confidence: 99%

“…Strategies should align with the patient preferences identified in the survey. Providing comprehensive pre-operative information through video tutorials [27], integrating informed consent processes [28], and enabling direct patient-staff communication are pivotal for this phase [29]. Tailoring the platform to individual patient needs emerges as a key consideration [30].…”

Section: Improving Adherencementioning

confidence: 99%

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Problems and Opportunities of a Smartphone-Based Care Management Platform: Application of the Wald Principles to a Survey-Based Analysis of Patients’ Perception in a Pilot Center

Rossi,

Panzera,

Sangaletti

et al. 2024

Healthcare

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(1) Background: Mobile health (mHealth) solutions can become a means of improving functional recovery and reducing the peri-operative burden and costs associated with arthroplasty procedures. The aim of this study is to explore the objectives, functionalities, and outcomes of a platform designed to provide personalized surgical experiences to qualified patients, along with the associated problems and opportunities. (2) Methods: A survey-based analysis was conducted on patients who were prescribed the use of a specific care management platform and underwent primary robotic total knee arthroplasty (rTKA) between January 2021 and February 2023. (3) Results: Patients registered on the platform who have undergone primary robotic TKA (rTKA) were considered. The mean age of registered patients is 68.6 years. The male (M)/female (F) ratio is 45.1%/54.9%. The patients interviewed were at an average distance of 485 days from the intervention, with a standard deviation of 187.5. The survey highlighted appreciation for the app and its features, but also limitations in its use and in its perception by the patients. All these data were evaluated according to the Wald principles and strategies to improve patient recruitment, enhance adherence, and create a comprehensive patient journey for optimized surgical experiences. (4) Conclusions: This patient care platform may have the potential to impact surgical experiences by increasing patient engagement, facilitating remote monitoring, and providing personalized care. There is a need to emphasize the importance of integrating the recruiting process, improving adherence strategies, and creating a comprehensive patient journey within the platform.

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Section: Methodsmentioning

confidence: 99%

Section: Improving Adherencementioning

confidence: 99%

Problems and Opportunities of a Smartphone-Based Care Management Platform: Application of the Wald Principles to a Survey-Based Analysis of Patients’ Perception in a Pilot Center

Rossi,

Panzera,

Sangaletti

et al. 2024

Healthcare

View full text Add to dashboard Cite

show abstract

“…Strategies should align with patient preferences identified in the survey. Providing comprehensive pre-operative information through video tutorials [27], integrating informed consent processes [28], and enabling direct patient-staff communication are pivotal for this phase [29]. Tailoring the platform to individual patient needs emerges as a key consideration [30].…”

Section: Improving Adherencementioning

confidence: 99%

Problems and Opportunities of a Smartphone-Based Care Management Platform: Application of the Wald Principles on a Survey-Based Analysis of Patients’ Perception in a Pilot Center

Rossi,

Panzera,

Sangaletti

et al. 2023

Preprint

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(1) Background: Mobile health (mHealth) solutions can become means of improving functional recovery and reducing the peri-operative burden and costs associated with arthroplasty procedures. Aim of this study is to explore the objectives, functionalities, and outcomes of a platform designed to provide personalized surgical experiences to qualified patients, along with the associated problems and opportunities. (2) Methods: A survey-based analysis was conducted on patients who were prescribed the use of a specific care management platform and underwent primary Robotic total knee arthroplasty (rTKA) between January 2021 and February 2023. (3) Results: Patients registered on the platform who have undergone primary Robotic TKA (rTKA) were considered. The mean age of registered patients is 68,6 years. The male (M) / female (F) ratio is 45.1% / 54.9%. The patients interviewed were at an average distance of 485 days from the intervention, with a standard deviation of 187.5. The survey highlighted appreciation for the App and its features but limits in its use and in its perception from the patients. All these data were evaluated according to the Wald principles and strategies to improve patient recruitment, enhance adherence, and create a comprehensive patient journey for optimized surgical experiences were analyzed. (4) Conclusions: This patient care platform may have the potential to impact surgical experiences by increasing patient engagement, facilitating remote monitoring, and providing personalized care. There is the need to emphasizes the importance of integrating the recruiting process, improving adherence strategies, and creating a comprehensive patient journey within the platform

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Enhancing Emergency Department Patient Experience and Flow Through Real-Time Text-Messaging Updates

Brennan,

Datta,

Miner

et al. 2024

NEJM Catalyst

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Replacing conventional telecommunication with a freeform HIPAA compliant healthcare texting app: a survey of patient preference

Cited by 3 publications

References 16 publications

Problems and Opportunities of a Smartphone-Based Care Management Platform: Application of the Wald Principles to a Survey-Based Analysis of Patients’ Perception in a Pilot Center

Problems and Opportunities of a Smartphone-Based Care Management Platform: Application of the Wald Principles to a Survey-Based Analysis of Patients’ Perception in a Pilot Center

Problems and Opportunities of a Smartphone-Based Care Management Platform: Application of the Wald Principles on a Survey-Based Analysis of Patients’ Perception in a Pilot Center

Enhancing Emergency Department Patient Experience and Flow Through Real-Time Text-Messaging Updates

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