Religion and entrepreneurship in hospitality and tourism

Farmaki, Anna; Altınay, Levent; Christou, Prokopis; Kenebayeva, Ainur

doi:10.1108/ijchm-02-2019-0185

Cited by 43 publications

(51 citation statements)

References 130 publications

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“…The fundamental role religion plays in shaping Islamic travel and hospitality consumption has been acknowledged; they should "continue practicing their religion…in both Muslim and non-Muslim countries" (Han et al, 2019, p.153). Thus, while allowances are made for Muslims travelling under specific circumstances, they are generally expected to consume goods permitted by the Quran (e.g., halal food) and gender segregation is often preferred when using hospitality facilities (Farmaki et al, 2020;Yalinay et al, 2019). Muslim's thus typically seek halal-friendly products and practices during their travels, alongside facilities that satisfy their religious needs.…”

Section: Recent Years Have Witnessed Increased Academic Attention On mentioning

confidence: 99%

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Stimulating satisfaction and loyalty: transformative behaviour and Muslim consumers

Mohamed¹,

Taheri

Farmaki

et al. 2020

IJCHM

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Purpose This study aims to investigate the combinations of religiosity, cosmopolitanism and perceived destination image leading to satisfaction and loyalty amongst Muslim consumers within the Maldivian tourism and hospitality context. Design/methodology/approach Using fuzzy-set qualitative comparative analysis (fsQCA), this study reveals that diverse combinations of religiosity, cosmopolitanism and destination image dimensions stimulate satisfaction and loyalty in Muslim consumers. Findings Multiple recipes can be used to design compelling destinations that balance the desire for religiosity and cosmopolitanism characteristic of contemporary Muslim consumers. The results confirm the applicability of complexity theory in explaining Muslim consumer behaviour within the Islamic destination context. Practical implications Several implications for the hospitality and tourism industry are drawn from the results, with suggestions for future research provided. Each fsQCA recipe identifies distinct suggestions to shape the design of destination attributes and hospitality offerings to stimulate consumer satisfaction and loyalty. Originality/value Complexity theory was applied to assess the complex causal relationships among Muslim consumers’ religiosity, perceived destination image, cosmopolitanism, satisfaction and loyalty.

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Section: Recent Years Have Witnessed Increased Academic Attention On mentioning

confidence: 99%

“…al., 2013; women are expected to cover their bodies and, in some cases, faces; and genders often use separate hospitality facilities. Nevertheless, followers of the same religion do not always practice in the same way, with faith serving as base influence as opposed to steadfast dogma (Farmaki et al, 2020).…”

Section: Theoretical Backgroundmentioning

confidence: 99%

Stimulating satisfaction and loyalty: transformative behaviour and Muslim consumers

Mohamed¹,

Taheri

Farmaki

et al. 2020

IJCHM

Self Cite

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“…These studies have identified how the religious belief system can have an important consequence for entrepreneurial attitude. However, variations exist in research about how religion influences entrepreneurship (Farmaki et al, 2020). Past studies (Nichter and Goldmark, 2009;Hamdan, 2005) focused on how religion inhibits start-up of entrepreneurial activity or expansion of existing ones.…”

Section: Socio-cultural Environmentmentioning

confidence: 99%

Barriers to the growth of micro tailoring businesses in Nigeria: assessing socio-economic and socio-cultural environments

Akoh

2020

SBR

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Purpose The purpose of this study is to uncover ways to enhance the growth of micro tailoring businesses by assessing the socio-economic and socio-cultural environments at the bottom of the pyramid (BOP). Design/methodology/approach The study used a qualitative research design involving a multiple case study with data from semi-structured interview and non-participant observation. Findings The study reveals how micro tailoring businesses modify tailoring practices to cope with the religious practice of seclusion and use entrepreneurial actions to deal with unstable electricity, inadequate finance and conditions of extreme poverty that limit the growth of micro tailoring businesses at the BOP. Research limitations/implications The qualitative nature of this study with a focus on micro tailoring businesses in BOP context could limit the generalization of findings. However, replication of the study can be done in other contexts to validate the findings. Practical implications The study shows the need for entrepreneurial leadership which continually modifies tailoring practices in ways that sustain tailoring businesses and circumvent the possibility of failure in adverse socio-economic and socio-cultural conditions. Originality/value This study is the first to unravel the experiences of micro tailoring businesses at the BOP. Past studies have assessed barriers to the growth of small and medium scale enterprises in general, but this study uncovers the distinct aspects of tailoring business in a largely under-researched context.

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“…Studying religion in hospitality management, however, is still in the beginning stage (Gursoy et al, 2017). Most recently in hospitality literature, researchers have explained how religiosity shapes entrepreneurs' values and entrepreneurship behavior (Farmaki et al, 2020;Gursoy et al, 2017).…”

Section: Introductionmentioning

confidence: 99%

“…leadership and hierarchy in religious organizations) factors in the religion and the group(s), shaping religious group-based social perception (Turner, 1987). Such religious group-based social perception could then be transferred by employees as spiritual higher-order guiding principles for their attitudes and behaviors at the workplace such as ethical beliefs (Vitell et al, 2006;Vitell et al, 2007), entrepreneurship behaviors (Farmaki et al, 2020;Gursoy et al, 2017) and environmental action (Sherkat and Ellison, 2007). As an example of the religiositydriven mental and behavioral changes in social groups, McNicholl (2018) found that African American Buddhists (e.g.…”

Section: Introductionmentioning

confidence: 99%

The impact of religiosity on political skill: evidence from Muslim hotel employees in Turkey

Wang

Christina

Erkiliç

2021

IJCHM

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Purpose While former literature has shown that people have a strong tendency to seek religious support during difficult times, knowledge gaps exist in how the mechanism of religiosity works to support employees’ mental status and performance. Therefore, based on self-categorization theory, this study aims to examine the effects of employees’ intrinsic and extrinsic religiosity on building their mental toughness and mindfulness and the further formation of employees’ political skills. Design/methodology/approach Data was collected from 404 full-time hotel employees working in 34 hotels in Turkey during the coronavirus (COVID-19) pandemic in spring 2020. Structural equation modeling was used to examine the proposed hypotheses. Findings Results of this study show that intrinsic religiosity improves employees’ mental toughness, while extrinsic religiosity enhances employee mindfulness. Additionally, both mental toughness and mindfulness help employees to develop political skill. Research limitations/implications This study enriches knowledge to workplace religiosity literature and expands the research scope of religion-related research in hospitality and tourism literature. Future studies are recommended to consider religious heterogeneity and longitudinal design. Practical implications To foster employee mental well-being, hotel firms should create a religious-friendly workplace and develop religion-friendly policies. Opportunities should be created within hospitality organizations for employees to develop and use their political skills in needed work aspects. Originality/value The findings of this study contribute to valuable theoretical and practical implications. To the best of the knowledge, this study is one of the first attempts to study hotel employees’ religiosity during the COVID-19 pandemic.

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Religion and entrepreneurship in hospitality and tourism

Cited by 43 publications

References 130 publications

Stimulating satisfaction and loyalty: transformative behaviour and Muslim consumers

Stimulating satisfaction and loyalty: transformative behaviour and Muslim consumers

Barriers to the growth of micro tailoring businesses in Nigeria: assessing socio-economic and socio-cultural environments

The impact of religiosity on political skill: evidence from Muslim hotel employees in Turkey

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