1994
DOI: 10.1016/0026-2714(94)90035-3
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Reliability analysis of M/G/1 queueing system with repairable service station of reliability series structure

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Cited by 25 publications
(26 citation statements)
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“…This results in a period of unavailable time until the servers are repaired. Such a system with repairable server has been studied as a queueing model and reliability model by many authors, see [8][9][10] In this paper, we study the same system in [7] with the further assumption that the server may be subject to breakdowns and repairs in the two service processes. The present study was motivated by the fast-expanding area of tele-services, which prominently include telephone call centers and the emerging internet-based market (see [11]).…”
Section: Introductionmentioning
confidence: 99%
“…This results in a period of unavailable time until the servers are repaired. Such a system with repairable server has been studied as a queueing model and reliability model by many authors, see [8][9][10] In this paper, we study the same system in [7] with the further assumption that the server may be subject to breakdowns and repairs in the two service processes. The present study was motivated by the fast-expanding area of tele-services, which prominently include telephone call centers and the emerging internet-based market (see [11]).…”
Section: Introductionmentioning
confidence: 99%
“…Clearly, χ n includes the down time of the server due to server failures during the service period of the nth customer. It is easy to see, for example from Cao and Chen (1982), that the sequenceχ n for n ≥ 1 are i.i.d. random variables and E[χ n ] = 1 μ (1 + α β ).…”
Section: The System Of Differential Equationsmentioning
confidence: 98%
“…(ii) For the generalized service time, it has been illustrated that the life time of the server is a most crucial factor. When the life time of the server is exponential, the distribution of the generalized service time was given in Cao and Chen (1982) and Gnedenko and Kovalenko (1989). When the life time of the server is non-exponential and phase type, the distribution of the generalized service time was provided in Li (1996) for an M/SM(P H/SM)/1 repairable queue and Li, Tan and Sun (1999) for a SM/P H(P H/P H)/1 repairable queue.…”
Section: Introductionmentioning
confidence: 99%
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“…It is easy to see that χ (0) n is independent of n (n = 1, 2, · · ·). According to our model, repeated calls have no effects on χ (0) n , so some results obtained by Cao and Cheng [11] can be used here. It has been shown that the generalized successive service…”
Section: The Steady-state Equationsmentioning
confidence: 99%