Relevance and practical use of the Consultation and Relational Empathy (CARE) Measure in general practice

Abstract

These results indicate that the CARE Measure is considered by GPs and patients alike as being of direct relevance to everyday consultations in general practice, in both high and low deprivation settings. The measures is stable across patient groups and a reliable estimate of perceived GP empathy requires 50 completed questionnaires per doctor.

General practitioner empathy, patient enablement, and patient-reported outcomes in primary care in an area of high socio-economic deprivation in Scotland—A pilot prospective study using structural equation modeling

“…The confirmatory factor analysis of the CARE measure confirms similar findings on the robust internal structure of this measure reported previously in primary and secondary care settings [9,18,36,37]. The CFA results are essentially also the same as those of the German translation of the CARE measure, which was tested with cancer patients in secondary care [38].…”

“…An information sheet was included and informed, signed consent was obtained from each participating patient. and scored from 1-5 and thus the lowest possible score is 10 and the highest possible score is 50 [8,9].…”

“…Despite this, general practitioners (GPs) show continuing wide-spread support for a holistic approach to primary care, with empathy as a key element [4]. Similarly patients across the socio-economic spectrum place a high value on empathic care [5][6][7][8][9][10].…”

Burned Out at the Bedside: Patient Perceptions of Physician Burnout in an Internal Medicine Resident Continuity Clinic

“…We measured patient perceptions of physician empathy using the Consultation and Relational Empathy Measure (CARE), a validated 10-item questionnaire measuring patient perceptions of empathetic behaviors on a five-point Likert scale from "poor" to "excellent". [9][10][11][12][13][14] The instrument is scored for a total of 10-50 points, with higher scores indicating more empathic behavior. The Patient Enablement Instrument (PEI), a six-item questionnaire previously validated among practicing physicians, [9][10][11][12]15,16 measured patient ratings of health-related enablement.…”

Empati Dokter Di Layanan Primer: Pengukuran Menggunakan Kuesionerconsultation and Relational Empathy (Care) Versi Indonesia

“…CARE lebih sesuai digunakan pada praktik sehari-hari dan sejak awalnya didesain untuk digunakan sebagai day by day evaluation pada layanan primer khususnya General Practiotioner di Inggris Raya di bawah kendali National Health Service (NHS). 9 Kuesioner CARE dikembangkan oleh Mercer et al yang bersifat undimensional dan dilakukan pengujian berkali-kali secara internasional dalam berbagai versi bahasa yaitu Inggris, Jerman dan China. 10,11 Pengujian validitas konvergen yang dilakukan dengan membandingkan hasil kuesioner CARE dan Reynolds Empathy Measure (RES) menunjukkan adanya korelasi sangat kuat (r = 0,85).…”