“…Managers typically "muddle through" information toward decision-making (Katzer & Fletcher, 1996). Most higher level managers rely heavily on intuition (Agor, 1986) and oral communication (Rice & Shook, 1990) and show a tendency to base their decisions on available information without searching for more information (Feldman & March, 1981;Isenberg, 1986) or to use organizational information (and even the channels and sources used to obtain and interpret information) as a symbolic representation of the legitimacy and accountability of the decision (DiMaggio & Powell, 1983;Feldman & March, 1981;Katzer & Fletcher, 1996). Managerial information will therefore be contingent upon the organization's norms, beliefs, and values (Daft & Lengel, 1986;Dewhirst, 1970-71;Feldman & March, 1981).…”