“…Gist and Mitchell (, p. 186) state that it ‘influences individual choices, goals, emotional reactions, effort, coping, and persistence.’ A meta‐analysis has found a robust relationship between self‐efficacy and work‐related performance (Stajkovic & Luthans, ). Additionally, self‐efficacy has been related to other important outcomes, such as goal level (Brown, Cron, & Slocum, ), salesforce selling intentions of a new product (Fu, Richards, Hughes, & Jones, ), service quality (Hartline & Ferrell, ), role innovation (Nicholson & Imaizumi, ), job satisfaction (Arnold, Flaherty, Voss, & Mowen, ), perceived behavioral control related to using job‐search Web sites (Lin, ), pay satisfaction (Kim, Mone, & Kim, ), and team member proactivity and proficiency (Strauss, Griffin, & Rafferty, ). It is thus an important construct to predict and improve work performance (Gist & Mitchell, ).…”