Relationships among active listening, self-awareness, empathy, and patient-centered care in associate and baccalaureate degree nursing students

Haley, Brandy; Heo, Seongkum; Wright, P. B.; Barone, Claudia P.; Rettiganti, Mallikarjuna; Anders, Michael

doi:10.1016/j.npls.2017.05.001

Cited by 70 publications

(79 citation statements)

References 30 publications

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“…All of the sources highlighted the value of self‐awareness for nurses and for nursing practice. Self‐awareness helps nurses in recognising their stress and in preventing burnout (Burnard, ), developing therapeutic relationship with self and others (Burnard, ; Rahim, Shalaby, & Hassan‐El‐Abd, ; Rasheed, ; Rawlinson, ; Rowe, ), becoming more disciplined and understanding towards other people (Burnard, ), becoming empathetic (Haley et al., ; Kwaitek et al., ), improving one's communication skills (Croston & Jack, ; Rowe, ), increasing one's self‐esteem (Rasheed, ; Rowe, ; Ünal, ), becoming more resilient, engaging in healthy behaviours, improving the quality of workplace environments (Gessler & Ferron, ), increasing self‐efficacy and sociotropy/autonomy (i.e., being involved in decision‐making for the improvement of positive self‐image through investment in interpersonal relations; Engin & Cam, ) and reacting to other people, discerning one's actions and managing difficult situations (Rasheed, ).…”

Section: Resultsmentioning

confidence: 99%

Self‐awareness in nursing: A scoping review

Rasheed

Younas

Sundus³

2018

Journal of Clinical Nursing

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Aims and objectives To outline and examine the literature about self‐awareness in nursing and to identify areas for future research and practice. Background Self‐awareness is important for the personal and professional development of nurses, for developing an effective nurse–patient relationship and for improving nursing abilities. Despite its importance in nursing and therapeutic nurse–patient relationship and its evolving nature, the knowledge base for self‐awareness in nursing remains under‐examined. Design A scoping review using PRISMA guidelines. Methods A five‐step approach: (a) identification of research question; (b) identification of relevant studies using a three‐step search: keywords search within PubMed and CINAHL, literature search within PubMed, CINAHL, ERIC, PsycINFO, Science Direct and Google Scholar, and literature search of references lists; (c) study selection; (d) data extraction and charting; (e) data collation, summarisation and reporting, was used. Findings Of 1,531 identified sources, 76 full‐text sources were read and 29 English language sources, published from January 1980 until January 2018, which included nurses or nursing students, were reviewed. Two themes: perspectives on self‐awareness and strategies for enhancing self‐awareness emerged. Under these themes, conceptualisation of self‐awareness; its antecedents and value; and theory‐based, educational and personal strategies for its enhancement were described. There is sufficient literature regarding self‐awareness conceptualisation and theory‐based strategies for its enhancement, but inconclusive evidence regarding value of self‐awareness, and educational and personal strategies for its improvement. Conclusion There is limited research on self‐awareness. Most of the literature comprises of theoretical discussions and opinions which adequately provide a conceptual understanding of self‐awareness. However, more empirical and applied research is needed to apply the available theoretical knowledge in practice. Relevance to clinical practice This review delineated theoretical, educational and personal strategies for nurses to improve their self‐awareness and indicated that engagement in self‐awareness at relational and contextual levels is essential for developing nurse–patient relationship.

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Section: Resultsmentioning

confidence: 99%

Self‐awareness in nursing: A scoping review

Rasheed

Younas

Sundus³

2018

Journal of Clinical Nursing

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“…Unlike previous findings that self‐awareness is an essential component of person‐centered care (McCormack et al, 2010; Schwind et al, 2014), we found that the two were not associated in the regression model. Based on previous findings regarding a relationship between empathy and self‐awareness (Haley et al, 2017), we examined the interaction of empathy and self‐awareness with person‐centered care competence. No interaction was found.…”

Section: Discussionmentioning

confidence: 99%

“…Given the two closely related prerequisite attributes of knowing self and clarity of beliefs and values, self‐awareness was chosen for this study because it was generally defined as a relational and contextual process of becoming aware of one's self, beliefs, and meaningful life patterns (Rasheed, Younas, & Sundus, 2019), which could reflect both prerequisite attributes. In recent years, a few researchers have investigated self‐awareness, which was found to be associated not only with person‐centered care but also with empathy (Haley et al, 2017; Kim & Yi., 2015). Among the five McCormack and McCance (2006) prerequisite attributes, commitment to the job was not considered for this study because we investigated attributes among nursing students who are not yet registered nurses ready to deal with real patients and clinical situations.…”

Section: Introductionmentioning

confidence: 99%

Attributes associated with person‐centered care competence among undergraduate nursing students

Park

Choi

2020

Research in Nursing & Health

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Person‐centered care is widely recognized as a promising practice to improve patient care quality. However, little is known about the competencies of nursing students who are essential to providing high‐quality person‐centered care. In this study, relevant attributes, including professional nursing competence, empathy, and self‐awareness, were examined in relation to person‐centered care competence among South Korean nursing students while controlling for individual characteristics, including age, gender, religion, and academic performance. Data were collected from 213 senior students enrolled in four nursing schools in South Korea from November 15 to 30, 2017. The mean age of the nursing students in the sample was 23 years. Data were analyzed using multiple regression analyses while accounting for the students nested in their schools. Professional nursing competence and empathy were strongly associated with person‐centered care competence among nursing students. Of the five aspects of professional nursing competence, human understanding and communication skills were the most likely to be associated with person‐centered care competence. Moreover, there were few variations across nursing schools in the levels of professional nursing competence. Our findings corroborate the importance of developing better communication skills and empathy to improve and maintain person‐centered care competence among nursing students who belong to a new generation.

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“…The proposal had a positive return, since professionals reported feeling cared for and valued, getting to know each other better and practicing caring actions for themselves (27) . From this analysis we can argue that practices on care of the self can and must be incorporated into nurses' daily work (40) . Such awareness will lead to excellent care practices with improved patient safety.…”

Section: Knowledge About Practices On the Care Of The Selfmentioning

confidence: 99%

Care of the self in the daily living of nurses: an integrative review

2020

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Objectives: to identify if nurses care for themselves and describe such practices. Methods: this is an integrative review of the literature published between 2006 and 2018 and indexed in the Literatura Latino-Americana e do Caribe em Ciências da Saúde, Medical Literature Analysis and Retrieval System Online and Web of Science databases. Results: the sample totaled 20 articles, grouped by content similarity in the thematic categories “limits and possibilities for the care of the self”, “knowledge about practices on the care of the self” and “implications of care of the self in professional practice”. Final considerations: the knowledge about techniques on caring for the self allows nurses to develop themselves personally and professionally. We suggest to managers and administrators a redirection of the nursing practice that contemplates the strengthening of the nurse as the manager of care and leader of the team, as well as the inclusion of the concept of care of the self in the curricula of undergraduate and graduate nursing courses.

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Relationships among active listening, self-awareness, empathy, and patient-centered care in associate and baccalaureate degree nursing students

Cited by 70 publications

References 30 publications

Self‐awareness in nursing: A scoping review

Self‐awareness in nursing: A scoping review

Attributes associated with person‐centered care competence among undergraduate nursing students

Care of the self in the daily living of nurses: an integrative review

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