Relationship of Servant Leadership and Organizational Citizenship Behavior with Mediation of Psychological Empowerment

Ghalavi, Zahra; Nastiezaie, Naser

doi:10.14689/ejer.2020.89.11

Cited by 14 publications

(17 citation statements)

References 45 publications

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“…The findings revealed a significant and positive relationship between servant leadership and teacher OCB. The finding of this study is expected to be in line with those of previous studies such as (Ghalavi & Nastiezaie, 2020;Kumar et al, 2022;Rosnani, 2018;Van der Hoven et al, 2021;Wulandari et al, 2021). At the school level, teachers are more likely to collaborate with principals who care about their personal development and treat them with a positive and humble attitude.…”

Section: Discussionsupporting

confidence: 88%

“…Previous research has shown that servant leaders can significantly influence the work behaviour of secondary high school teachers in Zahedan city to go above and beyond their essential duties by exhibiting OCB (Ghalavi & Nastiezaie, 2020). Another study in the Western Cape Province of South Africa found a positive relationship between servant leadership, psychological empowerment, and teacher OCB ( Van der Hoven et al, 2021).…”

Section: Literature Review Servant Leadershipmentioning

confidence: 99%

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Servant Leadership and Proactive Personality as Impetus for Teachers’ Organizational Citizenship Behaviour

Bahari¹

2023

IJARBSS

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Transformation in the national education, a dynamic education environment, and limited resource capability do not allow schools to function effectively if teachers are solely working on their own tasks. Hence, the educational sector greatly depends on teachers who are willing to exhibit organizational citizenship behaviour which is discretionary behaviour beyond their own tasks. Particularly, this study aims to investigate the influence of servant leadership and proactive personality on organizational citizenship behaviour. In this research, a total of 610 questionnaires were distributed to the public secondary school teachers in Perlis, Kedah, Penang, and Perak. From the total, only 466 samples were used for analysis purposes. The partial Least Squares-Structural Equation Modeling (PLS-SEM) technique was employed to analyse the relationships between the variables. The result revealed that servant leadership and proactive personality have a positive and significant direct influence on organizational citizenship behaviour. Therefore, the findings suggested that school leaders and policymakers to emphasise the servant leadership practice among the principals and encourage teachers to be more proactive in improving the organizational citizenship behaviour.

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Section: Discussionsupporting

confidence: 88%

Section: Literature Review Servant Leadershipmentioning

confidence: 99%

Servant Leadership and Proactive Personality as Impetus for Teachers’ Organizational Citizenship Behaviour

Bahari¹

2023

IJARBSS

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“…In studies of Nobari et al. (2014), Faruqi and Hafidz (2019) and Ghalavi and Nastiezaie (2020), the authors recorded an indirect significant link between servant leadership and OCB.…”

Section: Introductionmentioning

confidence: 91%

Servant leadership and organisational citizenship behaviour: the role of public service motivation and length of time spent with the leader

Gnankob

Ansong

Issau

2022

IJPSM

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PurposeThe study examined the influence of servant leadership on organisational citizenship behaviour (OCB) of employees in Ghana through the intervening roles of public service motivation (PSM) and the length of time spent with the leader.Design/methodology/approachA structured questionnaire was used to gather data from 328 randomly sampled respondents within the six metropoles in Ghana for data analysis. The partial least squares structural equation modelling (PLS-SEM) was used to address the hypotheses of the study.FindingsThe study found that servant leadership has a significant positive influence on OCB and PSM. The study also found that PSM significantly and positively influences OCB. The study finally established that whiles PSM significantly mediated the relationship between servant leadership and OCB, the length of time spent with leaders did not moderate the servant leadership and OCB nexus.Practical implicationsThe study implies that stakeholders in the local government sector, such as the Local Government Service Board, should emphasise employing or promoting supervisors who are servant leadership-driven to occupy key positions within the local government structure. Efforts could also be made to train the supervisors to acquire servant leadership traits.Originality/valueThe results from the study provide significant insights on how the public sector in Ghana and beyond can identify, develop and maintain servant leaders to promote employees OCB. Also, being a pioneering study in Ghana, the results and recommendations from the study have set the pace for future scholars to discuss issues that engulf the public sector.

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“…Empowerment is not an easy process to implement it requires teamwork to succeed (Çakar & Ertürk, 2010). Organisational culture improves how employees perform which ultimately improves the organisation's performance, this can only be achieved if the environment is transformed from a command and control to a more supportive and empowering environment (Ghalavi & Naser, 2020).…”

Section: Empowerment As An Aspect Of Organisational Culturementioning

confidence: 99%

“…The theory on psychological empowerment explains; "that the work environment leads to the development of an active motivational orientation, which in turn leads to proactivity and organizational citizenship behavior" (Kang, et al, 2017, p. 178). Employing useful and productive strategies enhances the empowerment process (Ghalavi & Naser, 2020). Psychological empowerment has been described as an, "intrinsic task motivation reflecting a sense of self-control in relation to one's work and an active involvement with one's work role" (Seibert, et al, 2011, p. 981).…”

Section: Psychological Empowermentmentioning

confidence: 99%

An investigation of employee empowerment as an organisational culture in the South African public sector

Mbangeleli¹,

Ojugbele

2021

IJRBS

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This paper examines how employee empowerment impacted the South African public sector. A qualitative research approach was utilised based on the narratives and stories of seven employees operating in the Eastern Cape Province of South Africa from the Department of Economic Development, Environmental Affair Tourism (DEDEAT) and East London Industrial Development Zone (ELIDZ) gathered through the use of in-depth interviews. It was found that the concept of empowerment has not been fully institutionalised in the Public sector. The research suggests strategies that managers can adopt to assist instutionalise Employee empowerment in the Public sector. This study extends and advances the literature on employee empowerment and more particularly psychological empowerment. The study found employee empowerment to be a vital tool to improve service delivery in the Public sector. However, it was found that more personalised approaches like delegation and mentorship can be institutionalised for psychological empowerment purposes. In general, the findings indicated that Employee empowerment has a positive influence on organisational performance and service delivery.

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Relationship of Servant Leadership and Organizational Citizenship Behavior with Mediation of Psychological Empowerment

Cited by 14 publications

References 45 publications

Servant Leadership and Proactive Personality as Impetus for Teachers’ Organizational Citizenship Behaviour

Servant Leadership and Proactive Personality as Impetus for Teachers’ Organizational Citizenship Behaviour

Servant leadership and organisational citizenship behaviour: the role of public service motivation and length of time spent with the leader

An investigation of employee empowerment as an organisational culture in the South African public sector

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