Relationship of challenge and hindrance stressors with turnover intention and employee’s creativity: The moderating role of emotional intelligence

Abstract

The present research aimed to explore the direct relationship of challenge and hindrance stressors with turnover intention and employee creativity, moderated by emotional intelligence. This study has collected the data through questionnaires from two hundred and fifty (250) telecom sector employees of Islamabad. The data has been analyzed by regression and Cronbach’s Alpha. The findings demonstrated a significant negative relationship of challenge stressors with turnover intention and positive relationship of hindrance stressors with turnover intention. In addition, emotional intelligence moderated the direct relationship between challenge stressors and turnover intention. The study contributes to improving the work system by providing better understanding of emotional intelligence role in controlling the turnover intention.