Relationship Between Sharia-Based Nursing Services and Patient Loyality at Islamic Hospital

Abstract

Introduction: Sharia labeled hospitals have more responsibility in providing health services to patients. This challenge requires health care providers to compete by improving the quality of services so that patient loyalty is formed. The purpose of this study was to identify the relationship between sharia-based nursing services and patient loyalty in Semarang Hospital. Methodology: This research is a quantitative type with a cross sectional approach. Data collection using a questionnaire with the number of respondents 105 patients with total sampling technique. Results: the characteristics of respondents mostly consisted of age 36-45 (24.8%), last education elementary school 69 people (65.7%), length of stay that is 4 days a number of 35 people (33.3%), there is a relationship between services sharia-based nursing with patient loyalty at RSISA Semarang with pvalue 0.002 (p-value <0.05) with an R value (0.305). Discussion: This study can be used as a reference in improving good health services by implementing services in accordance with sharia principles so that patient loyalty is achieved.

Private Islamic Hospital Service Management Strategy Model in Pekanbaru Based on Accreditation with an Analytic Network Process Approach

“…The same thing is also the same in the research conducted by Sari et al (2018) . Hospitals with sharia labels have more responsibility in providing health services to patients.…”

Pengaruh kupas baik mahasiswa terhadap penerapan pelayanan Islami pada pasien rawat inap

“…Pelayanan islami memiliki konsep atau krakteristik utama dalam pelayanan yang islami, yaitu : Rabbaniyah, akhlaqiyah, waqi'yah dan insaniyah. Karakteristik tersebut yang membedakan antara pelayanan rumah sakit yang berlandaskan islam dengan rumah sakit non islam (Sunawi, 2012;Sari, Abdurrouf, & Rismawati, 2018 sebagai bentuk penyelenggaraan pendidikan Muhammadiyah yaitu manusia muslim yang berakhlaq mulia, cerdas dan berguna bagi umat dan bangsa. Dalam pendidikan Muhammadiyah berkomitmen untuk mencetak elit muslim terdidik, diharapkan mahasiswa dapat tersentuh untuk menerapkan amal -amalan yang diajarkan, membentuk manusa muslim yang berakhlaqul karimah dan siap mengabdi demi kepentingan agama islam dalam masyarakat (Faridi, 2010).…”