Relationship Between Managerial Competencies Of Owners / Managers Of Emerging Technology Firms And Business Performance: A Conceptual Framework Of Internet Caf Performance In South Africa

Rambe, Patient; Makhalemele, Naledi

doi:10.19030/iber.v14i4.9357

Cited by 12 publications

(17 citation statements)

References 28 publications

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“…MSE owners need to be equipped with entrepreneurial and managerial skills which will improve the performance of their MSEs (Newman et al 2014;Raven and Le, 2015). In fact, the high failure rate and poor performance of MSEs in Ghana has been largely attributed to the lack of managerial capacity of MSE managers (Fatoki, 2011;Rambe and Makhalemele, 2015). Therefore, FNGOs, in order to fulfil their social welfare objective, have to deliver managerial and entrepreneurial training to MSEs.…”

Section: Discussionmentioning

confidence: 99%

Does institutional logic matter in microfinance delivery? An empirical study of microfinance clients

Atiase

Mahmood

Wang

2019

IJEBR

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Purpose From an institutional theory perspective, the purpose of this paper is to investigate the combined impact of financial capital (microcredit) and human capital development (entrepreneurship training) delivered by financial non-governmental organisations (FNGOs) on the performance of micro and small enterprises (MSEs) in Ghana. Design/methodology/approach Adopting a multiple linear regression analysis, the study used primary data collected from 506 Ghanaian MSEs. Microcredit was measured using four main constructs, namely, loan cost, loan amount, the flexibility of loan repayment and loan accessibility. Entrepreneurship training was measured using four main constructs, namely, training content, training efficiency, training frequency and training accessibility. MSE performance was also measured using three main indicators, namely, sales, employment and profitability growth. The study controlled for business age, industry category, manager’s educational level and gender. Findings The results of this study show that the combined delivery of financial and human capital development by FNGOs has a significant impact on MSE performance. The social welfare logic adopted by FNGOs seems to be legitimate to the needs and growth of MSEs in Ghana. However, the cost of microcredit remains a drawback, constraining the performance of MSEs in Ghana. Research limitations/implications This study was carried out in the Volta Region, which is one of the ten regions of Ghana. Even though the sample size suffices, the findings from this study could not be generalised to the whole of Ghana. Also, this study is a quantitative study and could benefit from a triangulated method where the qualitative inputs could offer insights into the findings in this study. Originality/value Theoretically, this study contributes to the understanding of institutions and the type of impact they have on the growth of MSEs. Practically, the provision of a conducive environment and access to financial capital is crucial to the growth of MSEs. Also, the adoption of the social welfare logic in microfinance delivery could be one of the major steps in promoting the performance of MSEs in Ghana.

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Section: Discussionmentioning

confidence: 99%

Does institutional logic matter in microfinance delivery? An empirical study of microfinance clients

Atiase

Mahmood

Wang

2019

IJEBR

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“…Managerial competencies, understood to be observable characteristics such as skills, patterns of behaviour or knowledge that contribute to the effective fulfilment of managerial tasks (Mitchelmore & Rowley 2010;Talik et al 2012), have been considered important in determining the performance of SMEs (Bulog, Jukic & Kruzic 2017;Sidek & Mohamad 2014). Entrepreneurial literature (Laguna, Wiechetek & Talik 2012;Rambe & Makhalemele 2015;Sánchez 2012) attributes the failure of many emerging ventures to the paucity of managerial competencies amongst owners or managers of such businesses. A direct link is said to exist between managerial competencies, value creation and a firm's growth and strategy (Fatoki 2014a).…”

Section: Research Purpose and Objectivesmentioning

confidence: 99%

“…Though it is inevitable that successful management of SMEs requires owners or managers of the enterprises to have a variety of competencies, there is no convergence amongst academics on the components and even the categorisations of managerial competencies (Rambe & Makhalemele 2015).…”

Section: Problem Backgroundmentioning

confidence: 99%

“…The low survival and poor performance rates of South African entrepreneurial ventures are caused by poor or lack of competencies amongst owners or managers (FNB & Endeavour 2010;Herrington et al 2011;Rambe & Makhalemele 2015). As a result, South African small businesses fail to trade beyond their second year, with high failure rates of about 63% (Cant & Wiid 2013).…”

Section: Problem Backgroundmentioning

confidence: 99%

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Managerial political competencies and the performance of small and medium-sized enterprises in South Africa

2021

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Orientation: Research on managerial political competencies has progressed well in other organisational setups; but not so much in entrepreneurial ventures, yet literature documents the pivotal role played by political competencies in the performance of small and medium-sized enterprises (SMEs).Research Purpose: This study intended to find the impact of managerial political competencies on the performance of SMEs as measured by both innovation and return on investment (ROI) in SMEs in the Gauteng Province of South Africa.Motivation for the study: Regardless of the contribution done by SMEs in contemporary economies, and the fundamental role managerial political competencies play in sustaining these enterprises, no known study has been done among SMEs in South Africa.Research design, approach and method: The study employed an ex post facto correlational design that adopted a purely quantitative approach. The sample comprised of 211 owner/managers in Gauteng Province. Descriptive statistics and Spearman’s correlation were used for data analysis.Main findings: Owner/managers were found to be politically competent in the dimensions of social astuteness and networking abilities, but fared not so well on the apparent sincerity and interpersonal influence dimensions. It was also established that SMEs performed relatively better in terms of innovation compared to ROI, although ROI had greater potential to respond to improvements in the quality of managerial political competencies when compared to innovation . There was a statistically significant relationship between managerial political competencies and SME performance as measured by innovation and ROI.Practical/managerial implications: It is recommended that managerial political competencies be augmented internally through deliberate human resource development initiatives in order to leverage on them. It is also recommended that support structures and agencies that assist owner/managers in competency development be augmented at both provincial and government levels.Contribution/Value-add: The study attempts to fill the gap between research and practice regarding managerial political competencies in SMEs in South Africa.

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“…n a technology dependent 21 st century where the acquisition of digital skills is pivotal to the growth and expansion of emerging economies, emerging, low capital intensive, technology-oriented firms such as internet cafés have been considered by both policy makers and academics as critical to the socioeconomic development of these nations (RIA, 2012;Deen-Swarray & Moyo, 2013;Rambe & Makhalemele, 2015). Langmia (2005) reports that technologies such as internet cafés contribute to the creation of new jobs by entrepreneurs that improve the economic life styles of these entrepreneurs and citizens on the African continent.…”

Section: Introductionmentioning

confidence: 99%

The Influence Of Personal, Family And Social Variables On Technology-Oriented Venture Creation: Theoretical Case Of Internet Cafés In Bloemfontein, South Africa

Rambe

Mokgosi

2016

JABR

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In an increasingly competitive, technology-driven world, the pressure for small, technology-oriented firms in developing countries to be productive and efficient has never been more intense. For technology-oriented firms such as internet cafés, which are now in constant competition with inexpensive, low threshold, ubiquitous technologies such as mobile phones and social media for availing internet resources and providing personalised learning environments respectively, the need to understand the critical determinants of the establishment and sustenance of small technology-oriented ventures demands rigorous investigation. Despite the central place of internet cafés as the dominant points-of-access of internet resources for low socio-economic groups in South Africa, there is paucity of in-depth knowledge on the critical variables influencing the establishment of such technology-oriented ventures. This research gap is attributed to the independent and fragmented examination of micro-level (personal demographic variables such as gender, age, income and language of manager/owners), institutional (such as family role models, family entrepreneurial values and support) and macro-level variables (as manager/owner’s prior scientific literacy such as their participation in STEM subjects, social prejudice) that shape and influence the creation of technology-oriented ventures. The thesis of this theoretical paper, therefore, is that an integrated perspective that combines these micro-level, institutional and macro level factors would provide a more inclusive, authentic view of the process of establishing small internet cafés in emerging economies. The contribution of this paper is an integrated conceptual framework premised on the combined influences of determinants of technology-oriented ventures and their implications for technology oriented venture creation.

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Relationship Between Managerial Competencies Of Owners / Managers Of Emerging Technology Firms And Business Performance: A Conceptual Framework Of Internet Caf Performance In South Africa

Cited by 12 publications

References 28 publications

Does institutional logic matter in microfinance delivery? An empirical study of microfinance clients

Does institutional logic matter in microfinance delivery? An empirical study of microfinance clients

Managerial political competencies and the performance of small and medium-sized enterprises in South Africa

The Influence Of Personal, Family And Social Variables On Technology-Oriented Venture Creation: Theoretical Case Of Internet Cafés In Bloemfontein, South Africa

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