Relationship between communication skills and emotional intelligence among nurses

Raeissi, Pouran; Zandian, Hamed; Mirzarahimy, Tiba; Delavari, Sajad; Moghadam, Telma Zahirian; Rahimi, Giti

doi:10.7748/nm.2019.e1820

Cited by 42 publications

(46 citation statements)

References 17 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…The scores of workplace social capital perceived by nurses with a graduate degree, providing direct care (work role) and having full-time employment status were lower than those who had bachelor's education, provided non-direct care and had part-time/casual work employment [31]. Moreover, employees with higher emotional intelligence are more dexterous in establishing constructive communication [33], in their interactions with others [34] and in developing interpersonal relational networks [35]. The positive in uence of emotional intelligence on workplace social capital has been con rmed in the nursing population [24].…”

Section: Determinants Of Nurses' Workplace Social Capital and Their Rmentioning

confidence: 93%

A Conceptual Model of Nurses’ Workplace Social Capital: A Theory Synthesis

Stark

2020

Preprint

View full text Add to dashboard Cite

Background: Research has confirmed the importance of workplace social capital in the nursing workforce. It is necessary to integrate the mounting empirical evidences about nurses’ workplace social capital into a scientific collection to provide a comprehensive presentation of this concept which can be a conduit for furthering research and advancing the practice of nursing management and leadership. The purpose of this paper, therefore, is to discuss the process of developing a conceptual model of nurses’ workplace social capital, an effective and concise approach to illustrate a scientific phenomenon.Methods: The model of nurses’ workplace social capital was developed following Walker and Avant’s strategy of theory synthesis. Empirical evidence relevant to nurses’ workplace social capital was synthesized by systematically examining the existing literature. PubMed, CINAHL, Web of Science and Google Scholar were searched periodically from October 2017 to July 2020. Results: Our proposed conceptual model lays out the determinants and outcomes of nurses’ workplace social capital and specifies the relational statements among these concepts. Nurses’ workplace social capital is influenced by the organizational and individual determinants shaped by multiple layers of sub-concepts. The development and implementation of nurses’ workplace social capital has three themes of consequences: 1) nurses’ outcomes; 2) patients’ outcomes; and 3) organizational outcomes. All the concepts and statements have been organized and aligned with the principles of “inventory of determinants or results” and “theoretical blocks”.Conclusion: Our theoretical synthesis offers a comprehensive picture of the current knowledge of nurses’ workplace social capital. Efforts should be dedicated to evaluating, revising, and revamping this newly developed model based on future empirical evidences. Our synthesized conceptual model is the segue to more comprehensive studies about nurses’ workplace social capital. Interventional programs for the development of social capital can be structured based on the identified determinants.

show abstract

Section: Determinants Of Nurses' Workplace Social Capital and Their Rmentioning

confidence: 93%

A Conceptual Model of Nurses’ Workplace Social Capital: A Theory Synthesis

Stark

2020

Preprint

View full text Add to dashboard Cite

show abstract

“…Jaunākie pētījumi par emocionālā intelekta saistību ar komandas iekšējo komunikāciju ir veikti medicīnas nozarē, kur ir atklāta nozīmīga saistība starp emocionālo intelektu un komandas iekšējo komunikāciju (Raeissi et al, 2019;Amini, Nabiee, & Delavari, 2019;Meng & Qi, 2018).…”

Section: Attēls Komunikācijas Modelisunclassified

Correlation of Internal Communication With Emotional Intelligence in Project Teams in Organization “X”

Zakrizevska-Belogrudova

Антонова

2021

SIE

View full text Add to dashboard Cite

Nowadays, due to the fierce market competition, the volume, complexity and requirements of projects are increasing, resulting in intensive communication in project teams. Statistics show that one out of five projects is unsuccessful due to ineffective communication. The role of emotional intelligence in project management has been little studied, but it is believed that promoting emotional intelligence can improve internal communication within the project team. The aim of the research was to study the emotional intelligence and internal communication correlation of project managers and team members in organization “X” in order to develop proposals for the management of organization “X” for promoting emotional intelligence and improving internal communication. The emotional intelligence of project managers and team members was measured by using a survey of emotional and social intelligence competencies. Internal communication in project teams was assessed by using a survey based on aspects of effective internal communication within the project team. The results of the study showed that there is a statistically significant and strong correlation between emotional intelligence of project managers and team members and internal communication in project teams. “Self-management” and “social awareness” or the ability to adapt to other people were identified as the most important competencies of emotional intelligence which are required in order to improve internal communication.

show abstract

“…A inteligência emocional (IE) apresenta um papel preponderante nos contextos de saúde, proporcionando um equilíbrio emocional, facilitador na gestão das adversidades do processo de cuidar (1). Além disso, tem sido identicado como um elemento fundamental na otimização do desempenho prossional na regulação emocional, gestão do stress e diminuição dos níveis de burnout (2,3).…”

Section: Introductionunclassified

“…Alguma literatura identica a necessidade do treino de competências de IE, evidenciando que trabalhando este constructo se desenvolve maior acuidade emocional (1). Assim, estudos apontam para resultados positivos quando combinadas estas competências com a gestão de stress, permitindo uma manutenção da saúde e desenvolvimento de carreira, destacando que os enfermeiros que obtiveram maior formação, apresentam uma maior autoconsciência e autoperceção dos seus estados emocionais (5,14).…”

Section: Introductionunclassified

“…Assim, estudos apontam para resultados positivos quando combinadas estas competências com a gestão de stress, permitindo uma manutenção da saúde e desenvolvimento de carreira, destacando que os enfermeiros que obtiveram maior formação, apresentam uma maior autoconsciência e autoperceção dos seus estados emocionais (5,14). Neste sentido, o desenvolvimento de formação em IE permite o desenvolvimento de estratégias que tornam o processo de adaptação às adversidades mais acessível (1). Assim, criou-se um programa que procurou fomentar estas competências, melhorando o bem-estar, ambiente de trabalho e prática prossional.…”

Section: Introductionunclassified

See 1 more Smart Citation

Cuidar de quem cuida: eficácia de um programa de inteligência emocional para enfermeiros

Fonte

Pereira

Prior

et al. 2021

Investg. Enferm. Imagen Desarollo.

View full text Add to dashboard Cite

Objetivo: Avaliar a eficácia de um programa de promoção da inteligência emocional, em enfermeiros em exercício de funções num hospital do Porto. Metodo: Estudo exploratório e quase-experimental, misto, com recurso à Escala de Inteligência Emocional de Wong e Law; Continuum de Saúde Mental- versão reduzida para adultos; Escala de Ansiedade, Depressão e Stress – 21 itens; Rahim Organizational Conflict Inventory. A amostra incluiu 6 enfermeiros, maioritariamente do sexo feminino, com idades compreendidas entre os 29 e os 35. Resultados: Os enfermeiros desenvolveram e aplicaram estratégias mais eficazes ao nível da autoconsciência, clarificação, autorregulação emocional, comunicação e gestão do conflito, permitindo um maior bem-estar social e emocional. Conclusões: O desenvolvimento de competências de Inteligência Emocional são essenciais na prestação de cuidados, permitindo a adoção de comportamentos adaptativos, a aprimoração de habilidades de gestão/regulação emocional promovendo o bem-estar, fulcrais para o processo de humanizar os cuidados. Objetivo: Evaluar la efectividad y el impacto de un programa de intervención grupal, para promover la inteligencia emocional, en enfermeros que trabajan en un hospital. Método: La muestra consistió en 6 enfermeros de dos unidades, en su mayoría mujeres, con edades comprendidas entre 29 y 35 y que han estado trabajando durante aproximadamente 8 años. Para evaluar la efectividad del programa, se administró un protocolo de instrumentos (cuestionario sociodemográfico, WLEIS-P, MHC-SF, EADS-21; ROCI II - A, B, C) antes y después de la implementación de las sesiones. Resultados: En general, los resultados obtenidos demuestran que los enfermeros desarrollaron y aplicaron estrategias más efectivas en términos de autoconciencia, clarificación y autorregulación emocional, comunicación y manejo de conflictos. El aprendizaje de estas estrategias a lo largo del programa aumentó el bienestar social y emocional de los participantes. Conclusiones: Con la implementación de este programa, fue posible comprender que el desarrollo de competencias de Inteligencia Emocional es esencial en la provisión de atención, no solo para permitir la adopción de comportamientos adaptativos y efectivos en el contexto laboral, sino también para la mejora de las habilidades de comunicación. gestión y regulación emocional, que están directamente relacionadas con el aumento del bienestar y que son fundamentales para el proceso de humanización de la atención.

show abstract

Relationship between communication skills and emotional intelligence among nurses

Cited by 42 publications

References 17 publications

A Conceptual Model of Nurses’ Workplace Social Capital: A Theory Synthesis

A Conceptual Model of Nurses’ Workplace Social Capital: A Theory Synthesis

Correlation of Internal Communication With Emotional Intelligence in Project Teams in Organization “X”

Cuidar de quem cuida: eficácia de um programa de inteligência emocional para enfermeiros

Contact Info

Product

Resources

About