“…If a party discusses with the other party, behaves flexibly, and responds to the changes or risks arising from unexpected situations, the other party will be assured that this party attaches great importance to cooperation (Macneil, ), which can increase satisfaction (Anderson & Sullivan, ). Furthermore, the opportunity for future relationships is also strongly determined by the extent of execution in relational norms (Suprapto, Bakker, & Mooi, ). Such positive discussions and flexible responses to unexpected events may be seen as a signal that opportunistic behavior is not likely to occur in the future or that the other party is committed to the preservation of the relationship, with the result that confidence and commitment will be increased (Aulakh, Kotabe, & Sahay, ).…”