Relation between Workplace Civility climate and Job Performance of Nursing Staff in Dialysis unit

Abstract

Background: A civility climate can affect nurses' practice and job performance through acceptance and correction of errors which leads to improved quality of care and job performance, Aim of the study: To assess the relation between workplace civility climate and job performance of nursing staff. Research design: A descriptive correlational research design. Subjects: All staff nurses working in the dialysis unit in Edfu General Hospital, their total numbers were 87 nurses. Setting: Edfu General Hospital, in Aswan city, Egypt. Tools of data collection: included two tools; the first tool to assess nursing workplace civility climate; and the second tool, to assess the level of the Job Performance scale. Results: One-third of the nursing staff had a high level of total perceived workplace civility climate dimension. The majority of the nursing staff had a satisfactory level of total job performance. There were statistically significant relations between nursing staff's perceived workplace civility climate with qualification and their current position respectively. Conclusion: planning & evaluation of the nursing staff and total perceived workplace civility climate were positively correlated. Recommendations: Educate nurses of all levels on how to foster a civil workplace climate, provide new hires with a copy of the hospital's staff nurse policy manual as part of their orientation, and conduct a further similar study for nurses in the different levels of hospitals or hospitals in the different areas.