Relating open innovation, innovation and management systems integration

Hernandez-Vivanco, Alfonso; Bernardo, Mercè; Cruz‐Cázares, Claudio

doi:10.1108/imds-09-2015-0405

Cited by 17 publications

(27 citation statements)

References 45 publications

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“…This argument has led IMS to be acknowledged as a relevant sustainable management approach (Gianni et al, 2017;Jørgensen, 2008;Mustapha et al, 2017;Rebelo et al, 2016;Siva et al, 2016). As such, IMS has been positively related to innovations in general based on theoretical frameworks (Bernardo, 2014) and empirical statistical evidence (Hernandez-Vivanco et al, 2016;Simon and Petnji Yaya, 2012). However, how IMS is related to sustainable innovation (rather that innovation in general) remains a major research gap (del Río et al, 2016;Nunhes et al, 2016;Ramos et al, 2018), which will be explored in this article.…”

Section: Introductionmentioning

confidence: 98%

Sustainable innovation through management systems integration

Hernandez-Vivanco

Bernardo

Cruz‐Cázares

2018

Journal of Cleaner Production

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In an increasingly competitive world driven by fast changes, companies are challenged to pursue sustainable development through innovation. This matter has led to the discussion about how organizations manage innovate in a way that they meet the demands of sustainability. Recently, researchers have identified the integration of management systems (IMS) as a potential practice to support both innovation and sustainability. This research aims to contribute to this field by exploring the relationship between IMS and sustainable innovation. Although substantial research has analyzed sustainable innovations in developed countries, there is still scarce empirical evidence including also less developed countries. This exploratory research addresses this current limitation by including European and Latin-American companies. Results suggest that IMS provides the managerial support to foster the adoption of cleaner production technologies. The latter is of particular relevance towards the development of sustainable products that deal with the technical, environmental and social impacts of new products. However, the role of IMS towards sustainable product innovation is not significant. Moreover, no significant differences are found in the development of sustainable innovations among candle manufacturers in Europe and Latin-America. Bigger companies are found more innovative in terms of the adoption of cleaner production technologies, but no significant differences are observed in terms of sustainable product innovation. Besides these findings, this study also contributes to the state-of-the-art by proposing a proxy measure of IMS not restricted to certified organizations. All in all, this is one of the first articles to relate IMS, the adoption of cleaner production technologies and sustainable product innovation studying a sample of companies allocated in countries of diverse economic backgrounds.

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Section: Introductionmentioning

confidence: 98%

Sustainable innovation through management systems integration

Hernandez-Vivanco

Bernardo

Cruz‐Cázares

2018

Journal of Cleaner Production

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“…Related to the future sustainability, discussion about internalization of MSs is also increasing in relation to IMS, as more analyses are needed to demonstrate if organizations are implementing appropriately the IMS (Heras-Saizarbitoria and Boiral, 2013;Samy et al, 2015). Finally, Hernandez-Vivanco et al (2016) found that organizations with fully IMS are more innovative (see also Simon and Yaya, 2012;Bernardo, 2014). As a summary of the research done on IMS, table 1 summarizes the qualitative studies published, as the current paper is also qualitative.…”

Section: Introductionmentioning

confidence: 99%

A qualitative study on integrated management systems in a non-leading country in certifications

Bernardo

Gotzamani

Vouzas

et al. 2016

Total Quality Management & Business Excellence

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The aim of this study is to analyze the integration of management systems in a country with low certifications number and growth rate and propose a research agenda towards improving the competitiveness of organizations that implement multiple management systems. The main research questions focuses on the implementation process itself and the effect of low level of national certification to the integration process. To serve this research purpose, an exploratory research is designed in Greece (a country with relatively low certification counts and rates to the ISO 9001 and ISO 14001 management standards). A case study approach is employed to enable deeper and comprehensive reasoning. A cross-case analysis is presented to explore patterns, similarities and differences among organizations. Findings show that 4 out of 5 organizations analyzed are integrating its management systems at different levels, the integration methodology applied is similar for all organizations but audits are the most dissimilar aspect. This study is one of the first that addresses management systems' integration in Greece exploring contingency factors.Keywords: Audits, Greece, integration of management systems, ISO 9001, ISO 14001. IntroductionOver the past two decades, there was an enormous increase of management systems (MSs) standards certification, especially across Europe and Asia (see ISO, 2015). The most widespread Empirical research has focused mainly on the process of integration analyzing different aspects, including but not limited to the design and implementation of organization's integration strategy (Bernardo et al., 2012a;Mohannad et al., 2013), the integration methodology organizations use (Rebelo et al., 2014a(Rebelo et al., , 2014bGarengo and Biazzo, 2013;Kauppila et al., 2015), the current level of integration (Bernardo et al., 2009;Abad et al., 2014;Mezinska et al., 2015), and the integration of MSs' audits (Bernardo et al., 2010;Simon et al., 2014;Hoy and Foley, 2015). This research has been done, in majority, using surveys in those countries with a high level of certificates (Douglas and Glen, 2000;Bernardo et al., 2009;Abad et al., 2014; among others).Taking all the above into account, the purpose of this research is to shift focus to a country that is ranked moderately low in terms of MS certifications. To this end, Greece is selected as the 2 representative country being less advanced in terms of IMS research and ISO certifications compared to over-researched and high certification rated countries, such as Spain or UK. Five Greek case organizations are selected and analyzed qualitatively with respect to the main integration aspects, i.e., the integration strategy and methodology, the integration level and the integration of audits. Furthermore, IMS maintenance and evolution avenues are discussed and future research agenda is proposed to improve the competitiveness of the organizations via integrating their MSs. To better illustrate this research objectives the following research questions The "integration str...

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“…Organizations that operate quality management systems are very successful in open innovation. Whether it is any quality management system, such an operating standard or a quality philosophy, its users are committed to continuous improvement of quality and to the satisfaction of customer demands [5,6]. However, it is not clear which quality management system is more conducive to open innovation: one that, driven by leadership, creates a quality culture and understanding of the importance of a quality philosophy to its employees; or one that specifies the quality development steps and the methods involved as a standard.…”

Section: Introductionmentioning

confidence: 99%

Implementing Open Innovation Using Quality Management Systems: The Role of Organizational Commitment and Customer Loyalty

Krajcsák

2019

Journal of Open Innovation: Technology, Market, and Complexity

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Open innovation contributes to serving the customers of organizations with higher quality, as the customers become an active part of the innovation process. A successful solution for implementing open innovation can be achieved if organizations first create a total quality management (TQM) culture and then build on this foundation an ISO 9004:2018. The success of a quality management system depends first and foremost on the attitudes of the stakeholders, and the importance of technological and other conditions is only secondary. The goal in developing a successful philosophy of TQM is to build and sustain the leaderships’ and employees’ commitment, while the key to the success of ISO 9004:2018 is to establish and maintain the employees’ commitment and customer loyalty. The case study presented in this article demonstrates the need to increase the affective and normative commitment of leaders and employees in TQM, and after its implementation, there is a need to increase the employees’ continued commitment and customer loyalty in ISO 9004:2018 in order to succeed in quality management systems and open innovation.

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Relating open innovation, innovation and management systems integration

Cited by 17 publications

References 45 publications

Sustainable innovation through management systems integration

Sustainable innovation through management systems integration

A qualitative study on integrated management systems in a non-leading country in certifications

Implementing Open Innovation Using Quality Management Systems: The Role of Organizational Commitment and Customer Loyalty

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