Relating library user education to business students’ information needs and learning practices: a comparative study

Zhang, Yifei; Lo, Patrick; So, Stuart; Chiu, Dickson K.W.

doi:10.1108/rsr-12-2019-0084

Cited by 26 publications

(7 citation statements)

References 38 publications

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“…Since ASNS users (colleagues and acquaintances constitute the main group) are relatively homogenous, academic librarians should support convenient friend relationship functions among colleagues for user outreach (Lam et al , 2019; Fong et al , 2020). Such relations can also strengthen academic librarians' collaboration with faculties and facilitate library service promotions (Zhang et al , 2020). Further, libraries and platform providers should conduct user education on ASNSs according to the strategies discovered by this research, particularly tips on expanding the referent network size on top of other basic ASNS knowledge.…”

Section: Implications Limitations and Conclusionmentioning

confidence: 99%

Exploring the factors influencing continuous usage intention of academic social network sites

Yang

Zhou

Chiu

et al. 2022

OIR

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PurposeAcademic social network site (ASNS) is a new form of academic service in the social media age, and the study of ASNS user behavior is of great significance to academic librarians due to its recent popularity. This research explores the influencing factors of the continuous usage intention of ASNSs.Design/methodology/approachA survey of academics in China was conducted, and 361 responses were collected and analyzed with a structural equation model, which involves satisfaction, continuous usage intention, expectation confirmation, perceived usefulness (PU), social identity, referent network size and perceived interactivity (PI).FindingsSatisfaction, expectation confirmation, PU, referent network size, social identity and PI significantly impact continuous usage intention. Satisfaction is a mediating variable by which expectation confirmation, PU, referent network size, social identity and other influencing factors affect continuous usage intention. Expectation confirmation and referent network size are two endogenous variables that can explain and predict the continuous usage intention of ASNSs.Originality/valueExisting research does not consciously distinguish between adoption, use and continuous use, and only scant studies have conducted empirical research. Further, despite the widespread ASNS usage in China, Chinese scholars' studies are few, as existing studies have mainly focused on users of the UK, the US and India.

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Section: Implications Limitations and Conclusionmentioning

confidence: 99%

Exploring the factors influencing continuous usage intention of academic social network sites

Yang

Zhou

Chiu

et al. 2022

OIR

Self Cite

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“…The library chosen is from a comprehensive international university with around 30,000 students and has recently been renovated to create new learning spaces to support group learning activities. Such a change is required to launch various new undergraduate curricula that emphasize collaboration and inquiry-based learning (Deng et al , 2019; Zhang et al , 2020). Thus, the current research can also provide hints on whether the recent space transformation is effective from user perspectives.…”

Section: Introductionmentioning

confidence: 99%

User perceptions, academic library usage and social capital: a correlation analysis under COVID-19 after library renovation

Leung¹,

Chiu²,

et al. 2021

LHT

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PurposeWhile the library has remained a preferred place of learning and received a positive perception in all aspects, the current space planning, as categorized in the “four-space model,” does not seem to address user needs well. The purpose of this article is to explore the correlations of user perceptions, academic library usage and social capital.Design/methodology/approachThis research presented a new approach to understanding the academic library's role by surveying 120 users about their preferred place on the campus, actual usage, and perceptions of the library physically and remotely. Correlation analysis between library use and user activities was performed.FindingsThe findings indicate that the library demonstrates attributes from all four levels in the learning space hierarchy, providing an ideal learning space for students. However, our results do not support academic libraries as the breeding ground of social capital.Originality/valueAs the data of this study were collected during the COVID-19 pandemic period, the findings may provide us with insights on how library users have adjusted themselves in using these public facilities with social distancing in their minds. The findings also provide implications for re-designing the library places to meet the users' needs and make it favorable learning commons to students in both the pandemic and post-pandemic eras.

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“…However, interpersonal relationships might probably become alienated or indifferent in the real world (Zagenczyk et al , 2010), as a majority of our respondents regarded entertainment as their primary purpose in using social media. Therefore, the university should provide more education and guidelines for information literacy on social media to prevent addiction and improve their judgment of information validity (Ollier-Malaterre et al , 2013; Zhang et al , 2020). This would help not just student research quality but also their general lives.…”

Section: Discussionmentioning

confidence: 99%

Relationships between research supervisors and students from coursework-based master’s degrees: information usage under social media

Dong¹,

Chiu²,

Huang

et al. 2021

IDD

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Purpose Existing studies reflect that traditional teaching–learning relationships between supervisors and graduate students have become disjointed with actuality seriously. In particular, there are practical difficulties in handling many students from coursework-based postgraduate degrees under current university curricula. Therefore, this study aims to explore the relationship between research supervisors and graduate students on social media, which is popular among students. Design/methodology/approach This study surveyed 109 graduate students from two majors (population around 100 each) of a university in Hong Kong to explore their information usage for research on social media, related attitudes and their perceived supervisor relationships. The differences between the two majors were also compared. Findings The authors’ findings indicated that graduate students were active on social media, and social media has successfully provided effective alternate ways for students to communicate with their research supervisors. Social media could improve relationships between supervisors and research students and among fellow students. Besides education purposes, students also discussed their personal affairs on social media with supervisors, demonstrating enhanced trusted relationships. Graduate students also showed confidence in the further application of social media in higher education. Some differences between respondents from the two programs were also found in terms of communication contents, strengths, personal preferences and purposes for using social media. Originality/value Scant studies focus on the relationship between supervisors and graduate students under the current social media environment, especially for students from coursework-based postgraduate degrees. At a deeper level, for the widespread use of social media in the information age, this study explores the specific changes brought about by social media. Therefore, this study is of great theoretical and practical value to graduate education under the current social media environment.

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Relating library user education to business students’ information needs and learning practices: a comparative study

Cited by 26 publications

References 38 publications

Exploring the factors influencing continuous usage intention of academic social network sites

Exploring the factors influencing continuous usage intention of academic social network sites

User perceptions, academic library usage and social capital: a correlation analysis under COVID-19 after library renovation

Relationships between research supervisors and students from coursework-based master’s degrees: information usage under social media

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