Relação entre significado do trabalho e rotatividade de serventes de limpeza

Abstract

Turnover in the cleaning service sector is identified in the literature as a major problem in this area of activity, but there are few studies relating meaning of work and turnover. This research investigated the correlation between turnover among cleaning workers and the meaning of work, via a case study. Two studies were conducted using individual semi-structured interviews, which were submitted to content analysis. The results show that turnover is higher among males, based on their lack of identification with the work, low recognition, disdain, and social invisibility. Keywords:Meaning of work; turnover; cleaning worker.La literatura puntúa que la rotación en el sector de servicios de limpieza es un gran problema en ese tipo de actividad, pero hay pocos estudios sobre el significado del trabajo en relación con la rotación. Este trabajo investigó la relación entre la rotación de empleados de la limpieza y el significado del trabajo utilizando estudio de caso. Se realizaron dos estudios, con entrevistas individuales semiestructuradas y sometidas al análisis de contenido. Los resultados apuntan mayor rotación entre hombres, relacionada con la poca identificación con el trabajo, falta de reconocimiento, desprecio e invisibilidad social. Palabras-clave: Significado del trabajo; rotación; empleados de la limpieza.

Meaning of Work to Public Servants Who Implement Employment Policies

“…The main empirical studies of meanings of work carried out in Brazil are very recent, dating back to the 1980s and have found their bases in the works developed by MOW (Tolfo, Coutinho, Baasch, & Cugnier, 2011;Kruger, Pérez-Nebra, & Antloga, 2011), especially those inserted in the cognitive and humanistic approaches (Kruger, Pérez-Nebra, & Antloga, 2016). But Brazilian works, like international literature, have given more attention to the relation between the task and the self, with less attention given to the process of construction of meaning and the actors involved in it.…”

“…They also understood that work becomes significant by the following mechanisms: authenticity, self-efficacy, self-esteem, life purpose, sense of belonging, transcendence, and the construction of a cultural or interpersonal sense. An exploratory study on the mechanisms of construction of the meaning of work, albeit with a dissimilar task, was carried out by Kruger et al (2016). However, the sources of meaning were not dealt with.…”