Regional crises and corruption: the eclipse of the quality of working life in Nigeria

Abstract

Purpose-In recent years, there has been a rapid decline in the quality of working life (QWL) of Nigerian workers at all levels. This phenomenon is cryptic and knowledge thereof is inadequate due to a dearth of compelling research on QWL in Nigeria. This article seeks a deeper understanding of QWL among Nigerian workers by investigating the impact of corruption and regional crises on QWL in this non-western context. The study also examines what QWL means to Nigerian employees. Methodology-The study employs qualitative data gleaned from semi-structured interviews. Findings-The research reveals that corruption has a strongly negative effect on employees' QWL, which in turn affects their motivation, attitude towards their job, and the psychological contract between them and their employers. Furthermore, the findings revealed that regional crises (such as the heinous activities of the Boko Haram sect in the northeast , the continuing agitation of the secessionists (e.g. the Indigenous People of Biafra [IPOB]), in the southeast , and the tumultuous activities of the Niger Delta Avengers (NDA) in the south-south, have combined to reduce employees' QWL. Research limitations/implications-The extent to which the findings of this research can be generalised is constrained by the selected sample of the research (public sector employees). Originality/value-These results and the practical implications thereof will be useful to the Nigerian government, policymakers and organisations for creating and enhancing good QWL in Nigeria.

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Transformational Leadership and Quality of Work Life: Mediation Model Commitment to Organizational Change and Trust Climate (Study on Pt. Telkomsel)

“…4. Quality of Employee Work Life According to (Adisa & Gbadamosi, 2019) healthy life at work and work life satisfaction have been acknowledged as critical aspects that lead to good quality of work life within an organization. Quality of work life leads to employees being satisfied with their jobs and affects customer satisfaction (Burtson & Stichler, 2010).…”

Organizational justice and quality of work life in hotels: The mediating effect of trust climate

“…A healthy and caring working (professional) life facilitates an individual's overall life and fulfills his/her different needs (Sirgy et al, 2001). At work, an improved work-life stimulates employee attitude and performance (Adisa & Gbadamosi, 2018;Jabeen et al, 2018;Wahlberg et al, 2017;Sari et al, 2019). That is why, in recent times, firms have been considering the quality of work life (QWL) as a vital corporate strategy for attaining a sustainable competitive position in the global market (Alown et al, 2021;Gordon et al, 2019;Jabeen et al, 2018).…”