Reframing urban overtourism through the Smart-City Lens

Pasquinelli, Cecilia; Trunfio, Mariapina

doi:10.1016/j.cities.2020.102729

Cited by 45 publications

(50 citation statements)

References 51 publications

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“…Furthermore, at the local level, municipalities, associations and firms were represented as active proponents of potentially innovative projects boosting tourism change. That is, the overtourism knowledge allowed the identification of active and passive stakeholders and allowed reflecting on the blending of top-down and bottom-up approaches to addressing tourism imbalances and issues, with implications in terms of expanding tourism governance (Pasquinelli and Trunfio, 2020b).…”

Section: Discussionmentioning

confidence: 99%

The missing link between overtourism and post-pandemic tourism. Framing Twitter debate on the Italian tourism crisis

Pasquinelli

Trunfio

2021

JPMD

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Purpose This paper aims to exploit existing tourism knowledge to frame the unprecedented pandemic tourism crisis, its key aspects and impacts on the tourism industry. It builds a conceptual bridge and discusses the opportunity to capitalise on the missing link between the pre-COVID overtourism and the post-COVID “undertourism” debates. Design/methodology/approach A cross-fertilisation between the overtourism knowledge and the emerging COVID-19 literature stream is proposed and supported by an online media analysis focussing on the Italian tourism debate on Twitter. A text analysis of 2,500 posts helps discuss the conceptual framework. Findings The analysed Twitter debate prioritised socio-economic impacts, regulative actions and the recovery approach, representing government as the pivotal actor to overcome the pandemic crisis. An integrative interpretative framework results from this research, opening three areas of inquiry, such as the recovery–reform continuum, managerial approaches beyond regulative frames of action and a critical sizing of digital technologies deployment. Research limitations/implications Samples with different geographical and temporal coverage may provide further and multifaceted insights into the emerging tourism online media debate. Originality/value An original conceptualisation counter-intuitively frames post-pandemic tourism scenarios. Additional elements of originality are the online media analysis contributing to the emerging COVID-19 agenda and the use of Twitter social platform to investigate the tourism debate.

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Section: Discussionmentioning

confidence: 99%

The missing link between overtourism and post-pandemic tourism. Framing Twitter debate on the Italian tourism crisis

Pasquinelli

Trunfio

2021

JPMD

Self Cite

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“…Another example of information technology-based innovations suggested for tackling overtourism is the use of destination management companies' websites to mediate social tension [66]. Additionally, the idea of smart cities is often recalled as a destination innovation [67].…”

Section: Literature Reviewmentioning

confidence: 99%

Influence of the Residents’ Perception of Overtourism on the Selection of Innovative Anti-Overtourism Solutions

Żemła¹,

Szromek

2021

Journal of Open Innovation: Technology, Market, and Complexity

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With a constantly and rapidly increasing number of publications, modern expertise on overtourism is becoming increasingly complete. However, a subject that has not been sufficiently presented in the literature thus far is the issue of identifying groups of inhabitants of various destinations that are most severely affected by overtourism and the perception of innovative remedial solutions. In numerous previous publications that analyzed the impact of overtourism on the inhabitants of destinations, the inhabitants were most often treated as a homogeneous group. Therefore, the main goal of this article is to describe the phenomenon of overtourism from the perspective of residents of two Polish tourist destinations and propose innovative solutions to the problem of tourist overcrowding, dedicated to areas with different specificities. Empirical research was conducted among the inhabitants of popular destinations in Poland—Kraków and Białka Tatrzańska—where overtourism has been noted in the scientific literature in recent years. The results allow us to outline significant differences in how the impact of overtourism is perceived by the inhabitants of a large city and a peripheral tourist resort. Additionally, the research demonstrated that respondents who live in the central part of a tourist destination much more clearly perceive their exposure to the effects of overtourism than the inhabitants of other parts, and that this phenomenon is more evident in cities than in resorts. According to the diagnosis of the situation, it was proposed to implement open innovations in the nature of preventive solutions.

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“…These issues are particularly evident when stakeholders have little contact and different interests, expertise and experience (Smeenk et al, 2019). Nonetheless, stakeholders from within and outside of tourism (with different interests, expertise, and experience) will have to come to a shared understanding on how to transform tourism to enable it to contribute to systemic sustainable city development (Healey, 2006;Pasquinelli & Trunfio, 2020).…”

Section: Literature Reviewmentioning

confidence: 99%

Serious gaming to stimulate participatory urban tourism planning

Koens

Klijs

Weber-Sabil

et al. 2020

Journal of Sustainable Tourism

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This paper examines how a serious game approach could support a participatory planning process by bringing stakeholders together to discuss interventions that assist the development of sustainable urban tourism. A serious policy game was designed and played in six European cities by a total of 73 participants, reflecting a diverse array of tourism stakeholders. By observing in-game experiences, a pre-and post -game survey and short interviews six months after playing the game, the process and impact of the game was investigated. While it proved difficult to evaluate the value of a serious game approach, results demonstrate that enacting real-life policymaking in a serious game setting can enable stakeholders to come together, and become more aware of the issues and complexities involved with urban tourism planning. This suggests a serious game can be used to stimulate the uptake of academic insights in a playful manner. However, it should be remembered that a game is a tool and does not, in itself, lead to inclusive participatory policymaking and more sustainable urban tourism planning. Consequently, care needs to be taken to ensure inclusiveness and prevent marginalization or disempowerment both within game-design and the political formation of a wider participatory planning approach.

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Reframing urban overtourism through the Smart-City Lens

Cited by 45 publications

References 51 publications

The missing link between overtourism and post-pandemic tourism. Framing Twitter debate on the Italian tourism crisis

The missing link between overtourism and post-pandemic tourism. Framing Twitter debate on the Italian tourism crisis

Influence of the Residents’ Perception of Overtourism on the Selection of Innovative Anti-Overtourism Solutions

Serious gaming to stimulate participatory urban tourism planning

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