Reflection on Teacher Organizational Citizenship Behavior: Antecedents of Perceived Organizational Support, Organizational Commitment and Job Satisfaction

Abstract

Organizational citizenship behavior has recently received much attention among researchers, given its practical importance and implications for organizations. The importance of organizational citizenship behavior in teachers is because to achieve the school's vision and mission, organizational citizenship behavior is needed to make it happen. The primary purpose of this study was to analyze the contribution of perceived organizational support, organizational commitment and job satisfaction to organizational citizenship behavior. This research used a quantitative approach-oriented research design. For the acquisition of research data using documentation instruments and online questionnaire distribution. The sample used in the study were 110 respondents. The basis for determining the sample is oriented to the non-probability sampling approach by using the purposive sampling formula. This study concludes that perceived organizational support and job satisfaction have a significant effect on organizational citizenship behavior. Furthermore, the results of this study also confirm that organizational commitment has no significant effect on organizational citizenship behavior. In addition, perceived organizational support is the strongest predictor of influence on organizational citizenship behavior based on the results of the regression test and the most significant based on the results of the partial test.

Pengaruh Perceived Organizational Support, Komitmen Organisasional Dan Keterlibatan Kerja Terhadap Organizational Citizenship Behavior

“…Pengujian hipotesis 2 menunjukkan hasil nilai t (1.015) variabel komitmen oganisasional dengan signifikansi 0.315/2= 0.157 > 0.05 yang dapat dikmanai tidak terdapat pengaruh secara positif komitmen organisasional pada organizational citizenship behavior, atau hipotesis 2 tidak terdukung. Temuan dari riset ini seiring dengan penelitian terdahulu oleh Lie et al (2022) dengan pernyataan yang menekankan komitmen organisasional tidak memiliki pengaruh pada organizational citizenship behavior.…”

“…Keberhasilan organisasi publik bergantung kepada kesediaan pegawai untuk melampaui ekspektasi dengan peran kesukarelawanan. Individu yang dengan sukarela mengambil tanggung jawab tambahan untuk organisasi dikatakan menunjukkan organizational citizenship behavior di luar dan di dalam pekerjaan mereka (Lie et al, 2022). Perilaku organizational citizenship behavior dari staf kesekretariatan Kantor Dewan Perwakilan Rakyat Daerah (DPRD) Kabupaten Bantul menjadi penting dalam menyediakan layanan yang memuaskan bagi masyarakat pengguna, dan penelitian ini dimaksudkan untuk menganalisis antesedennya.…”

“…Akan tetapi Linda et al (2019) membuktikan sebaliknya, perceived organizational support mempunyai pengaruh secara negatif serta tidak terdapat pengaruh signifikan kepada organizational citizenship behavior. Penelitian Susita et al (2020) menemukan komitmen organisasional secara positif signifikan meningkatkan organizational citizenship behavior, akan tetapi dalam temuan Lie et al (2022) komitmen organisasional bukan anteseden organizational citizenship behavior.…”