Refining a capability development framework for building successful consumer and staff partnerships in healthcare quality improvement: A coproduced eDelphi study

Cox, Ruth; Kendall, Melissa; Molineux, Matthew; Miller, Elizabeth; Tanner, Bernadette

doi:10.1111/hex.13499

Cited by 13 publications

(14 citation statements)

References 44 publications

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“…The most recent research streams have combined the co-design approach’s ability to revise services with its evaluation capability. These studies are reviews, opinion papers, Delphi studies, and case studies carried out in the European, United States, Canadian, and Asian contexts (ie, 29 , 30 , 39 , 40 , 42 ).…”

Section: Resultsmentioning

confidence: 99%

“…The factors for obtaining results are the explication of organizational and relational mechanisms, the identification of personal skills and knowledges, the integration of qualitative and quantitative approaches, as well as the balance between the effective application of the method, and legal and budget requirements. 29 , 30 , 39 , 40 , 42 …”

Section: Resultsmentioning

confidence: 99%

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Co-Design as Enabling Factor for Patient-Centred Healthcare: A Bibliometric Literature Review

Silvola¹,

Restelli²,

Bonfanti³

et al. 2023

CEOR

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Service design and in particular co-design are approaches able to align with the need of healthcare contexts of value-based and patient-centered processing through a participatory design of services. The purpose of this study is to identify the characteristics of co-design and its applicability to the reengineering of healthcare services, as well as to detect the peculiarities of the application of this approach in different geographical contexts. The methodology applied for the review, Systematic Literature Network Analysis (SLNA), combines qualitative and quantitative perspectives. In detail, the analysis applied the paper citation networks and the co-word network analysis to detect the main research trends over time and to identify the most relevant publications. The results of the analysis highlight the backbone of literature on the application of co-design in healthcare as well as the advantages and the critical factors of the approach. Three main literature streams emerged concerning the integration of the approach at meso and micro level, the implementation of co-design at mega and macro level, and the impacts on non-clinical related outcomes. Moreover, the findings underline differences in co-design in terms of impacts and success factors in developed countries and economies in transition or developing countries. The analysis shows the potentially added value of the application of a participatory approach to the design and redesign of healthcare services both at different levels of the healthcare organization and in the contexts of developed countries and economies in transition or developing countries. The evidence also highlights potentialities and critical success factors of the application of co-design in healthcare services redesign.

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Section: Resultsmentioning

confidence: 99%

Section: Resultsmentioning

confidence: 99%

Co-Design as Enabling Factor for Patient-Centred Healthcare: A Bibliometric Literature Review

Silvola¹,

Restelli²,

Bonfanti³

et al. 2023

CEOR

View full text Add to dashboard Cite

show abstract

“…The need for guidance around capability building for the entire co-design team has been identified as a barrier to authentic co-design in previous research. 74 A focus on capability building using emerging models 74,75 would support stronger relationships between researchers and consumers.…”

Section: Discussionmentioning

confidence: 99%

Co‐designing nutrition interventions with consumers: A scoping review

Meloncelli

Young

Christoffersen

et al. 2022

J Human Nutrition Diet

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Background: There is little known about nutrition intervention research involving consumer co-design. The aim of this scoping review was to identify and synthesise the existing evidence on the current use and extent of consumer co-design in nutrition interventions. Methods: This scoping review is in line with the methodological framework developed by Arksey and O'Malley and refined by the Joanna Briggs Institute using an adapted 2weekSR approach. We searched Medline, EMBASE, PsycInfo, CINAHL and Cochrane. Only studies that included consumers in the co-design and met the 'Collaborate' or 'Empower' levels of the International Association of Public Participation's Public Participation Spectrum were included. Studies were synthesised according to two main concepts: (1) co-design for (2) nutrition interventions. Results: The initial search yielded 8157 articles, of which 19 studies were included (comprising 29 articles). The studies represented a range of intervention types and participants from seven countries. Sixteen studies were published in the past 5 years. Co-design was most often used for intervention development, and only two studies reported a partnership with consumers across all stages of research. Overall, consumer involvement was not well documented. No preferred co-design framework or approach was reported across the various studies. Conclusions: Consumer co-design for nutrition interventions has become more frequent in recent years, but genuine partnerships with consumers across all stages of nutrition intervention research remain uncommon. There is an opportunity to improve the reporting of consumer involvement in co-design and enable equal partnerships with consumers in nutrition research.

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“…Preparation of findings for dissemination was the most frequent activity. Four co-authored peer-reviewed publications resulted from the partnership, excluding this one [28][29][30][31]. Additionally, there were seven local, two national, and four international co-presentations and posters, and six consumer-focused newsletter pieces published plus many tweets.…”

Section: Quantitative Datamentioning

confidence: 99%

‘Learning and growing together’: exploring consumer partnerships in a PhD, an ethnographic study

et al. 2023

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Background Consumer and community involvement (CCI) in health research is increasingly recognised as best practice and is closely linked with calls for epistemic justice and more transparent university collaborations with consumers. Given doctoral candidates play a key role in the future of co-production, examination of consumer partnerships in PhDs is important. This study aimed to describe and evaluate consumer partnerships in a PhD from the perspective of the consumer co-researchers, the PhD candidate, and the academic supervisors including optimal approaches, impacts, and benefits and challenges. Methods This prospective, co-produced ethnographic study was conducted over 33 months. Data collection included field notes, a monthly online log of partnership experiences and time spent, interviews or a focus group every six months, and a PhD student reflexive diary. Qualitative data were analysed using reflexive thematic analysis. Results The student, two academics, and four consumer co-researchers were involved. A mean of 11.10 h per month were spent on CCI. The student spent the most time (mean 15.86 h per month). Preparation for dissemination of findings was the most frequent partnership activity. The two overarching themes emphasised that a PhD promotes a rich partnership ethos with the student at the centre and that the partnership was a worthwhile but challenging process. The four sub-themes highlighted that developing a collegial and supportive environment with regular meetings combined with a multi-faceted and responsive co-learning approach were core to success. Additionally, there were benefits for individuals, research processes and outcomes, and for driving change in consumer-academic research partnerships. Recruiting to and forming the partnership, maintaining the collaboration through inevitable changes and challenges, and an ethical and supportive closure of the research team were critical. Conclusions This longitudinal ethnographic study demonstrated that doctoral research can create a rich ethos for research and knowledge co-production which evolved over time. Equalising power dynamics through relationship building and co-learning was critical. Additionally, a focus on supportively ending the partnership was essential, and CCI may reduce PhD student isolation and procrastination. Enhanced university incentivisation of co-production in health research is recommended to address gaps in consumer remuneration and student support.

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Refining a capability development framework for building successful consumer and staff partnerships in healthcare quality improvement: A coproduced eDelphi study

Cited by 13 publications

References 44 publications

Co-Design as Enabling Factor for Patient-Centred Healthcare: A Bibliometric Literature Review

Co-Design as Enabling Factor for Patient-Centred Healthcare: A Bibliometric Literature Review

Co‐designing nutrition interventions with consumers: A scoping review

‘Learning and growing together’: exploring consumer partnerships in a PhD, an ethnographic study

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