2020
DOI: 10.1016/j.jamda.2020.06.003
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Reducing Social Isolation of Seniors during COVID-19 through Medical Student Telephone Contact

Abstract: Social isolation has been associated with many adverse health outcomes in older adults. We describe a phone call outreach program in which health care professional student volunteers phoned older adults, living in long-term care facilities and the community, at risk of social isolation during the COVID-19 pandemic. Conversation topics were related to coping, including fears or insecurities, isolation, and sources of support; health; and personal topics such as family and friends, hobbies, and life experiences.… Show more

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Cited by 75 publications
(78 citation statements)
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“…These findings lead to the suggestion that higher social engagement and support experienced both before and during lockdown due to the COVID-19 pandemic might have had a protective/mitigating role by contributing to cognitive (51) and affective reserve (52). During the past few months we have witnessed a widespread mobilisation of people volunteering to offer support to the more vulnerable individuals in our societies and contributing to reduce social isolation (53). It is probably due to such fast society-wide changes that many older adults also felt to be part of a common effort to limit the spreading of COVID-19 and, as a consequence, experienced less loneliness despite an initial increase in the first phase of lockdown (54).…”
Section: Neuropsychiatric Symptoms In People In Social Isolation Due mentioning
confidence: 94%
“…These findings lead to the suggestion that higher social engagement and support experienced both before and during lockdown due to the COVID-19 pandemic might have had a protective/mitigating role by contributing to cognitive (51) and affective reserve (52). During the past few months we have witnessed a widespread mobilisation of people volunteering to offer support to the more vulnerable individuals in our societies and contributing to reduce social isolation (53). It is probably due to such fast society-wide changes that many older adults also felt to be part of a common effort to limit the spreading of COVID-19 and, as a consequence, experienced less loneliness despite an initial increase in the first phase of lockdown (54).…”
Section: Neuropsychiatric Symptoms In People In Social Isolation Due mentioning
confidence: 94%
“…Moreover, the family should be encouraged to contact these individuals more frequently, as well as voluntary organizations and community projects should provide similar support for this group ( Armitage and Nellums, 2020 ). Indeed, the phone call outreach program promoted by the Northwestern University in Chicago, Seniors Overcoming Social Isolation, has been developed with the purpose of minimizing social disconnection among the elderly and providing significant engagement with the community ( Office et al, 2020 ). Older adults must also be stimulated to leave their room or even perform outdoor activities when possible ( Plagg et al, 2020 ).…”
Section: Measures Adopted To Minimize Behavioral and Psychological Comentioning
confidence: 99%
“…At last, the community should be encouraged to not comply with ageist content and to recognize the immense value and contribution of the senior citizens to the society ( Jimenez-Sotomayor et al, 2020 ). Furthermore, intergenerational contact ought to be stimulated, as it promotes mental health benefits for both the parties involved ( Jimenez-Sotomayor et al, 2020 ; Office et al, 2020 ).…”
Section: Measures Adopted To Minimize Behavioral and Psychological Comentioning
confidence: 99%
“…For example, the American telephone call outreach program "Seniors Overcoming Social Isolation" is one of the first evaluated programs that targets this issue. Healthcare providers referred older caredependent adults who might be at risk of social isolation to the program [32]. Medical and nursing students proceeded to call these adults, aiming to provide support and to train their own age-specific and context-specific communication skills.…”
Section: Psychosocial Support For Vulnerable Older Adults In the Timementioning
confidence: 99%