Reducing health care costs through optimised facility management‐related processes

Lennerts, Kunibert; Abel, Jochen; Pfründer, Uwe; Sharma, Vishal

doi:10.1108/14725960410808203

Cited by 19 publications

(15 citation statements)

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“…Until recently, however, its use in the old-age housing and care areas has been limited. In the health care sector, there are only a few research projects like OPIK carried out by the University of Karlsruhe (Lennerts et al, 2003), PLAKODA system in Germany (Möller, 2006) and Energy consumption benchmarking for hospitals in cooperation with German Facility Management Association (GEFMA) or the measurement of life cycle performance in the UK National Health Service Estate (Boussabaine and Kirkham, 2006). Another research study from Switzerland analyzes the relationship between cost efficiency and the alternative institutional and regulation form (Crivelli et al, 2001).…”

Section: Introductionmentioning

confidence: 99%

Best practice benchmarking in order to analyze operating costs in the health care sector

Madritsch

2009

J of Facilities Management

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Purpose -The purpose of this paper is the introduction of a best practice tool in order to analyze operating costs in the health care sector. This study presents the findings by using a new innovative benchmarking tool to analyze operating costs, identify cost drivers and highlight the potential savings. Design/methodology/approach -The paper focuses on a survey of operating and maintenance costs from 18 residential homes in Tyrol, Austria. In order to determine the volume and to prioritize the cost drivers, CAREB (Computer-aided Real Estate Benchmarking) software was used, which was developed by the Institute of Real Estate Benchmarking at the University of Applied Sciences KufsteinTirol, Austria. Statistic analysis was conducted to investigate savings potential, determine the best case of the sample and submit recommendations to the decision-makers. Findings -Compared to conventional benchmarking methods, this model allows a holistic view on the key factors of cost drivers and reveals the savings potential for each dimension. The key figure which reveals the largest potential gives an indication of whether a residential home has general problems with efficiency (high costs per bed), with occupancy (costs per resident) or with the space efficiency (costs per average space consumption). Furthermore, the study reveals the immense savings potential in the costs of various services.Research limitations/implications -The paper identifies the volume and structure of the cost drivers of operating costs of buildings in the health care sector by using a new innovative benchmarking tool. This survey is based on the operating costs. Other running costs such as costs for health care personnel as well as quality indicators are not considered in this survey. Practical implications -The results should help to establish cost benchmarking increasingly and develop it as a strategic planning tool in order to support management in the health care sector in the decision-making process. Originality/value -The paper presents a new measuring method which allows a holistic view of the influencing cost factors to investigate weak points in cost efficiency for the health care sector.

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Section: Introductionmentioning

confidence: 99%

Best practice benchmarking in order to analyze operating costs in the health care sector

Madritsch

2009

J of Facilities Management

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“…Each component of the FPI, scored on a 0-100 scale, is weighted according to their life-cycle costs. In Germany, a project named OPIK (Optimisation and Analysis of Processes in Hospitals) was carried out to analyze the interaction between medical and FM business processes in six hospitals (Lennerts et al, 2003).…”

Section: Literature Review: Past Studies By Othersmentioning

confidence: 99%

Performance evaluation for hospital facility management: literature review and a research methodology

Lai

Yuen

2019

Journal of Facility Management Education and Research

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Underpinning the quality of health services is a wide range of facilities services that require effective management. With the importance of such facilities management (FM) increasingly recognized, research on healthcare FM has grown, with many that attempted to develop some performance frameworks or key performance indicators (KPIs) for hospital FM. A credible scheme that is tailored for evaluating the holistic FM performance of hospital buildings, however, is yet to be seen. In order to establish such a performance evaluation scheme, a research project was initiated. A review of the literature germane to hospital FM and the groundwork completed by the research team, based on which the project was formulated, is reported in this paper. The research methodology of the project and the five stages of rigorous research work, including a multi-pronged approach to data collection, the method for processing the data with an analytic network process (ANP) and the steps for establishing the intended evaluation scheme, are also described.

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“…2) Analysis of the articles: After eliminating non-relevant articles by evaluating the title and the abstract of the publication, 19 articles remained [19][20][21][22][23][24][25][26][27][28][29][30][31][32][33][34][35][36][37]. …”

Section: B Status Quo Of Hospital Logistics Services In Germanymentioning

confidence: 99%

Benchmarking logistics services in German hospitals: A research status quo

Hastreiter

Buck

Jehle

et al. 2013

2013 10th International Conference on Service Systems and Service Management

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Benchmarking is a powerful tool to provide organizations performance. Since the past years German hospitals are facing several reforms to lower their costs and raise their performance. Especially logistics services e.g. patient transport or catering logistics are appropriate and necessary to improve. The German research project BELOUGA develops a new Benchmarking approach for logistics services based on three case studies patient transport logistics, medical goods supply and operation personnel resource scheduling to reveal potentials for increasing hospitals performance. The paper shows the research status quo

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Reducing health care costs through optimised facility management‐related processes

Cited by 19 publications

References 0 publications

Best practice benchmarking in order to analyze operating costs in the health care sector

Best practice benchmarking in order to analyze operating costs in the health care sector

Performance evaluation for hospital facility management: literature review and a research methodology

Benchmarking logistics services in German hospitals: A research status quo

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