2008 Winter Simulation Conference 2008
DOI: 10.1109/wsc.2008.4736232
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Reducing Emergency Department overcrowding - five patient buffer concepts in comparison

Abstract: Emergency Department (ED) overcrowding is a common medical care issue in the United States and other developed nations. One major cause of ED crowding are holding patients waiting in the Emergency Room (ER) for inpatient unit admission where they block critical ED resources. With input data from a hospital in Massachusetts/USA, we tested five patient buffer concepts which aim at relieving pressure of the ER. The buffers are also assumed to improve patient and staff satisfaction through their design tailored to… Show more

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Cited by 38 publications
(35 citation statements)
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“…2634,38 The search of Medline, Inspec (Web of Knowledge), and Scopus produced 5,115 citations (Figure). After removing duplicates, we reviewed 4,776 unique citations.…”
Section: Resultsmentioning
confidence: 99%
See 2 more Smart Citations
“…2634,38 The search of Medline, Inspec (Web of Knowledge), and Scopus produced 5,115 citations (Figure). After removing duplicates, we reviewed 4,776 unique citations.…”
Section: Resultsmentioning
confidence: 99%
“…Adding a fast track unit for low acuity patients33 and adding a holding area to remove boarding patients from ED treatment spaces as well as discharge lounge for patient awaiting a ride home or to skilled nursing facilities38 were predicted to each reducing diversion time by between 4–14%. Adding both a holding area and discharge lounge was expected to reduce diversion time by 18–24% 38. Adding an ED observation unit was predicted to have little to no effect on reducing diversion time 38.…”
Section: Resultsmentioning
confidence: 99%
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“…Alternative options to create buffer capacity are to create an 'observation unit' (i.e. a centralized unit for patients that require a longer observation or treatment time but are unlikely to require admission [3,28]), or a dedicated 'acute medical admission unit' (AMAU) or 'holding area' [28] for patients that need to be admitted. Regardless of the practical implementation, adding buffer capacity aims to increase the number of ED beds available for patients that still require treatment.…”
Section: Model Experimentationmentioning
confidence: 99%
“…It can be found in literature studies about waiting time reduction, LWOT or staffing planning using techniques like queuing theory, systems dynamics and discrete-event simulation (Broyles and Cochran 2007;Ferrin, Miller, and McBroom 2007;Roche and Cochran 2007;Brailsford 2008;Kolb et al 2008;Medeiros, Swenson, and DeFlitch 2008), but few papers focuses on the design of diversion policies. However, The objective of this research is to analyze the effects of the setting of the ED, the number of beds in the ED and the diversion state trigger on various performance measures of the emergency system, such as the waiting time, the LWOT percentage and especially on the percentage of time on diversion, considering a large-size hospital.…”
Section: Introductionmentioning
confidence: 99%