“…Emotional exhaustion refers to the loss of energy, fatigue, wear and tear that workers can present both physically and cognitively; cynicism means a negative, insensitive or excessively apathetic response to several aspects of the job; and the lack of personal efficacy is a negative feeling towards oneself and the work done [14]. Factors such as the task performed [17], the workspace [17] and the lack of job satisfaction [18] can promote the appearance of burnout, whereas personal strategies such as resilience, self-efficacy, coping with frustration or self-control can reduce the probability of developing this syndrome [19,20].…”