Red Tape and Public Service Motivation

Scott, Patrick G.; Pandey, Sanjay K.

doi:10.1177/0734371x04271526

Cited by 200 publications

(54 citation statements)

References 45 publications

(59 reference statements)

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“…These four dimensions or facets of the same construct can be seen as autonomous components. They have distinct sets of antecedents (Bright, 2005;Camilleri, 2007;DeHart-Davis et al, 2006;Moynihan & Pandey, 2007;Perry, 1997) and consequences (Scott & Pandey, 2005;Vandenabeele, 2009). We therefore follow Bright's suggestion to focus on the various forms and variations of PSM (2009).…”

Section: Dimensionality Issuesmentioning

confidence: 99%

Profiles of Public Service-Motivated Civil Servants: Evidence from a Multicultural Country

Anderfuhren-Biget

2012

International Journal of Public Administration

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This study analyses if and to what extent culture, associational membership, social trust, civic participation, and political ideology explain the PSM level of civil servants. On the basis of a representative sample of 3,754 municipal employees from the German- (79 percent) and the French-speaking (21 percent) parts of Switzerland, this study offers three striking pieces of empirical evidence. First, the social profile of the respondents is different for each PSM dimension: “Attraction to politics and policymaking” is mostly influenced by political participation and sympathy for political parties; “Commitment to the public interest ” by culture and social trust; “Compassion” by clear-cut political positioning; and “Self-Sacrifice ” by volunteering and religiosity. Second, socio-political variables add an important contribution to the explanation of the first three dimensions. And third, cultural belonging has an important effect on the level of PSM

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Section: Dimensionality Issuesmentioning

confidence: 99%

Profiles of Public Service-Motivated Civil Servants: Evidence from a Multicultural Country

Anderfuhren-Biget

2012

International Journal of Public Administration

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“…It has been found that PSM has a positive effect on public organizations, finding that PSM improves the positive job attitudes of employees (Kim, 2005;Naff & Crum, 1999), reduces principal-agent problems (Gailmard, 2010), and mitigates perceptions of red tape (Scott & Pandey, 2005). It has been found that PSM has a positive effect on public organizations, finding that PSM improves the positive job attitudes of employees (Kim, 2005;Naff & Crum, 1999), reduces principal-agent problems (Gailmard, 2010), and mitigates perceptions of red tape (Scott & Pandey, 2005).…”

Section: Literature Reviewmentioning

confidence: 99%

Does Public Service Motivation Influence the College Students’ Intention to Work in the Public Sector? Evidence From Korea

Lee

Choi

2013

Review of Public Personnel Administration

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Previous studies have produced significant distinctions between public-and privatesector employees with respect to public service motivation (PSM) and PSM-related variables. Little, however, is known about whether those variables are associated with employment choice at a pre-entry level. This article will address this gap in the literature by exploring the effect of PSM on college students' sector choice in Korea. In previous research on PSM, three types of PSM measures-Perry's PSM scale, work values, and prosocial behaviors-were utilized as a PSM variable. In exploring the association between PSM and sector choice, we employed the three measures. The empirical model showed that PSM and prosocial behaviors were not associated with public-sector choice. Only job security was found to be a main reason why college students intended to enter the public sector in Korea. We will discuss the implications of our findings in this article.

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“…Within public administration, a rich empirical literature has moved beyond the question of whether PSM exists, to the question of how it shapes individual attitudes and behavior (e.g. Brewer and Selden 1998;Houston 2000Houston , 2006Kim 2004;Perry 2000;Scott and Pandey 2005). Despite mounting evidence and persuasive arguments about the organizational and social significance of PSM (e.g.…”

Section: Introductionmentioning

confidence: 99%

Public Service Motivation and Interpersonal Citizenship Behavior in Public Organizations: Testing a Preliminary Model

Pandey

Wright

Moynihan

2008

International Public Management Journal

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255

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A good deal of research has demonstrated how public service motivation (PSM) facilitates desirable organizational attitudes and behaviors such as job satisfaction, organizational commitment, and work effort. Other research has demonstrated that PSM predicts higher levels of social capital and altruistic behavior in society. Between these two strands of PSM research, there is a gap in knowledge about whether PSM matters to citizenship behavior internal to the organization. This article tests the direct and indirect relationship between individual levels of PSM and interpersonal citizenship behavior using a structural equation model. We also account for the effect of organizational environment by incorporating a measure of co-worker support. We find that PSM has a direct and positive effect on interpersonal citizenship behavior in public organizations, even when accounting for the significant role of co-worker support.3

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Red Tape and Public Service Motivation

Cited by 200 publications

References 45 publications

Profiles of Public Service-Motivated Civil Servants: Evidence from a Multicultural Country

Profiles of Public Service-Motivated Civil Servants: Evidence from a Multicultural Country

Does Public Service Motivation Influence the College Students’ Intention to Work in the Public Sector? Evidence From Korea

Public Service Motivation and Interpersonal Citizenship Behavior in Public Organizations: Testing a Preliminary Model

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