Can leadership, an understudied variable in red tape research, create conditions that mitigate how followers experience red tape? To answer this question we employ data from a survey of agency heads in U.S. city government, asking them about the transformational leadership qualities of their City Manager, and estimating how this is associated with the organizational conditions followers experience, and in turn, red tape. We hypothesize that transformational leadership alters perceptions of red tape through its influence on goal clarity, political support, and communication. Results from a structural equation model provide empirical evidence consistent with our theory. We also find that respondents with public administration training and those who work in control agencies reported themselves less likely to experience red tape.3
Leadership: A Missing Variable in Red Tape StudiesThe emerging empirical literature on red tape research primarily draws upon Bozeman's (2000, 12) definition of red tape as "rules, regulations, and procedures that remain in force and entail a compliance burden, but do not advance the legitimate purposes the rules were intended to serve." Growing evidence suggests that the perceptions and effects of red tape may be subjectdependent and not consistent among employees within the same organization (