Recruiting valuable participants in online IDEA generation: The role of brief instructions

Steils, Nadia; Hanine, Salwa

doi:10.1016/j.jbusres.2018.10.038

Cited by 31 publications

(14 citation statements)

References 55 publications

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“…(1) Incentives: match solvers' motives and activate them to act Specifically, on an OCP, solvers may conduct various behaviors from selecting a contest to participate [40,63], making efforts [20,64], and submitting solutions [11,12] to interacting with others [25,65]. Conduction of these behaviors is driven by solvers' motives.…”

Section: Discussion Of the Resultsmentioning

confidence: 99%

“…For example, the contest illustration framework not only influences the convenience of requesters publishing contests but also is important for solvers to understand and capture contest information. They have been verified to influence the quantity and quality of solvers' submissions [20,21,40]. Other supports, including publishing of the criteria and jury for evaluating submissions, disclosure of requester identity, and pre-paid prizes, can reflect requester fairness and trustworthiness [16].…”

Section: For Ocpsmentioning

confidence: 97%

“…(2) Task attributes Task attributes demonstrate a task's characteristics, requirements, status, and present forms, which may affect solvers' perception of the task and further their participation and contribution. Widely investigated attributes include task complexity and autonomy [40,41], task instruction [20,21], task prize [42], task in-process status including a number of participated solvers and submissions, and feedback and comments [42,43].…”

Section: Factors Influencing Solvers' Participation In Crowdsourcingmentioning

confidence: 99%

“…To stimulate solvers to participate, academic researchers have made great efforts on identifying and examining the factors that influence solvers' participation in a specific task or a specific OCP. These factors mainly include solver motivation [10,11], expertise [12,13], and cultural background [14,15] and external factors like requester and platform fairness [16,17] and feedback [18,19], task attributes [20][21][22].…”

Section: Introductionmentioning

confidence: 99%

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What Crowdsourcing Platforms Do for Solvers in Problem-Solving Contests: A Content Analysis of Their Websites

Zhang

2021

JTAER

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Solvers’ wide and continuous participation is imperative for the sustainable development of online crowdsourcing platforms (OCPs). Prior studies have deeply investigated what and how solvers’ motives and demographics, task attributes, requester attributes, and platform designs influence solvers’ participation. However, to our knowledge, few studies concentrated on what these OCPs do for solvers in practices that are concerned with solvers and thus influence their decision to participate. To fill this gap, this study conducted a content analysis of 25 typical OCPs focusing on problem-solving contests to identify service measures that they presented for solvers. Consequently, 14 major service measures that are related to contest management, solver management, and requester management were identified. Thereafter, we discussed the roles of these service measures in solvers’ participation. They are activating solvers to participate, providing solvers opportunities to participate, and supporting solvers to participate. Our analysis, on the one hand, presents a comprehensive list of service measures for solvers distributed on these OCPs separately and on the other hand aids the OCPs to improve their solver service and for solvers to compare and analyze their preferred OCPs as a reference.

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Section: Discussion Of the Resultsmentioning

confidence: 99%

Section: For Ocpsmentioning

confidence: 97%

Section: Factors Influencing Solvers' Participation In Crowdsourcingmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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What Crowdsourcing Platforms Do for Solvers in Problem-Solving Contests: A Content Analysis of Their Websites

Zhang

2021

JTAER

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“…Second, from the participants' perspective, previous studies have shown that crowdsourcing is based on voluntary participation and self‐selection among a dispersed mass of individuals (Howe, ). Therefore, several researchers have investigated the factors explaining participation in crowdsourcing contests as well as the determinants of the quality of contributions (Frey et al, ; Steils & Hanine, ).…”

Section: Theoretical Backgroundmentioning

confidence: 99%

Ideation contests: Crowd management and valorization to avoid negative feelings of participants

Hanine

Steils

2019

Creat Innov Manage

Self Cite

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This study seeks to understand the managerial consequences of involving users in the innovation process and focuses on how to avoid contestants' negative feelings by dealing with increasingly more informed participants in crowdsourcing contests. Using a qualitative approach confronting participants' and managers' perspectives, the findings reveal a gap between how companies intend to manage their relationships with participants, what they actually do, and how this affects participants' feelings. Three sources of negative feelings emerge from the data and must be dealt with: (1) information regarding the future use of contributions and overpromising, (2) sharing intellectual property rights, and (3) prise allocation and selection criteria. As the increasing empowerment of participants requires rethinking the participant–brand relationship in online crowdsourcing, the results provide guidelines for effective relationship building in creative contests by identifying three types of needed recognition from the consumers' side, which refer to three hierarchical levels of participant valorization from the managers' side: basic, contribution and social recognition.

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A decision support model for estimating participation-oriented designs of crowdsourcing platforms based on quality function deployment

Zhang¹,

Su²,

Herrera‐Viedma³

2022

Expert Systems with Applications

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Recruiting valuable participants in online IDEA generation: The role of brief instructions

Cited by 31 publications

References 55 publications

What Crowdsourcing Platforms Do for Solvers in Problem-Solving Contests: A Content Analysis of Their Websites

What Crowdsourcing Platforms Do for Solvers in Problem-Solving Contests: A Content Analysis of Their Websites

Ideation contests: Crowd management and valorization to avoid negative feelings of participants

A decision support model for estimating participation-oriented designs of crowdsourcing platforms based on quality function deployment

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