Records management models in the public sector in South Africa

Ngoepe, Mpho

doi:10.1177/0266666914550492

Cited by 20 publications

(15 citation statements)

References 11 publications

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“…This is consistent with the findings of previous studies (Akussah and Fosu, 2001;Ngulube, 2006;Ngulube, Modisane and MnkeniSaurombe, 2011;Ngoepe, 2014). This means that in the event of a disaster, ad hoc and uncoordinated measures will be taken to try to mitigate the situation.…”

Section: Discussionsupporting

confidence: 92%

“…The authors expressed their fear for the loss of the national cultural heritage of the country in the event of a catastrophic disaster. A few institutions had taken steps to develop such plans but did not implement them (Ngoepe, 2014). Akussah and Fosu (2001) also discovered, in their study of university libraries in Ghana that only one had a disaster plan in place.…”

Section: Literature Reviewmentioning

confidence: 99%

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Disaster preparedness of libraries

Ayoung¹,

Boatbil²,

Baada³

2016

Information Development

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The importance of disaster management plans for library staff rests on their effective and efficient utilization to confront library-related disasters. This study seeks to evaluate the preparedness of Ghanaian polytechnic libraries towards disasters, with respect to measures put in place. Based largely on a qualitative approach, the study interviewed five head librarians and 25 other staff members of selected polytechnics, who were chosen using purposive and convenience sampling techniques. Data was analysed using interpretative techniques. The results showed general absence of security policies and disaster plans. Polytechnic libraries were found to be ill-prepared with respect to disasters. Therefore, it is recommended that libraries develop policies for disaster management, organise training programs for staff in order to increase their awareness about disasters and be involved in cooperative networks.

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Section: Discussionsupporting

confidence: 92%

Section: Literature Reviewmentioning

confidence: 99%

Disaster preparedness of libraries

Ayoung¹,

Boatbil²,

Baada³

2016

Information Development

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“…It would seem that records are not managed properly because of a lack of skills from the staff, infrastructure, budget constraints and a lack of support from oversight mechanisms such as public archives repositories (Nengomasha 2013:66;Ngoepe 2016). Therefore, there is a need for proper records management practices to ensure efficient retrieval of records that supports the provision of medical healthcare service in hospitals (Robek, Brown & Stephens 1995).…”

Section: Research Problemmentioning

confidence: 99%

The role of medical records in the provision of public healthcare services in the Limpopo province of South Africa

Marutha

Ngoepe

2017

S. Afr. j. inf. manag.

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Background: The importance of medical records to the provision of healthcare services cannot be overemphasised. Medical practitioners need information about previous diagnoses, treatments and prescriptions in order to note the progress made with previous treatments and how to move forward. If medical records are not managed properly, it becomes difficult to retrieve such records, which results in hospitals not being able to render healthcare services or these services being rendered incorrectly, especially for chronic patients. Despite the importance of medical records, they are not being managed properly, resulting in a lack of effective systems for opening, tracking and indexing files.Objective: This study seeks to investigate the role of medical records in the provision of public healthcare services in the Limpopo province of South Africa.Method: Quantitative data were collected through questionnaires distributed to staff members in the records management unit and the information management unit in 40 hospitals in Limpopo. These units were relevant as they made use of patient files daily to discharge their duties.Results: The study revealed that missing medical records negatively affected timely and effective healthcare service delivery. This resulted in patients having to wait longer to be treated and in some instances patients being treated without medical history.Conclusion: The study concludes by arguing that missing files contribute to the length of time patients wait to be assisted. As a result, nurses and doctors are unable to assist patients or treat them immediately. The study recommends the introduction of an electronic records management system that can capture and provide access to a full patient record, as well as tracking paper records movement, irrespective of the location.

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“…Archivists face challenges in discharging their duties, which negatively impact the objectives of national archives considering human rights concerns (Mhlanga, 2014). The National Archives of South Africa faces challenges about policy uncertainties and resources on acquisition, appraisal and providing access to human rights violation records (Ngoepe, 2008). The national archives of the countries within the Eastern and Southern Africa Regional Branch of the International Council on Archives (ESARBICA) are inadequate in the management of human rights records (Garaba, 2022, p. 139).…”

Section: Problem Statementmentioning

confidence: 99%

“…Organizations are guided by national legislation, institutional guidelines and societal expectations to conduct an appraisal of records (Makwae, 2021). The interrelationships between appraisal and accountability determine inclusive documentation of the appraisal process contributes to openness and transparency (Ngoepe, 2008). Records appraisal of records constitutes an integral part of the archives’ approach to its appraisal responsibility (Stump, 2013).…”

Section: Problem Statementmentioning

confidence: 99%

Role of the National Archives of South Africa in promoting human rights

Netshakhuma

2024

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Purpose This paper aims to explore the role played by the National Archives of South Africa in human rights promotion and protection. The study examined the challenges that archivists encounter when undertaking archival functions, such as acquisition, appraisal and access provision, that contribute to forming documentary archives crucial for human rights promotion and protection. Design/methodology/approach A review of literature dealing with acquisition, appraisal and access was used in this research. It was supplemented with interviews. Findings This paper provides recommendations of benefits in the field of archives management with a focus on the areas of acquisition, appraisal and access. The transformational discourse in the jurisdiction of archives management challenges archival institutions to be active players in selecting historical and cultural archives’ significance that is significant in human rights protections. However, despite judicial requirements that recommend the importance of archives, there is evidence that archival functions such as appraisal, acquisition and access are not being fully used, resulting in national archives institutions that are subject to irregularities that contribute to an unbalanced archives collection. Research limitations/implications The paper was limited only to the National Archives of South Africa. Practical implications The paper makes practical implications concerning the acquisition, appraisal and providing access to human rights records. Social implications Sufficient funding resource allocation ought to be provided to advance human rights promotion. Originality/value This paper offers informed recommendations to address the challenges of acquisition, appraisal and access provision of archive materials. The availability of archives materials reinforces the community by aiding to protect legal rights and prevent human rights violations. It was, thus, necessary to establish whether the National Archives of South Africa is actively building the archives collections that are important for human rights promotion and protection.

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Records management models in the public sector in South Africa

Cited by 20 publications

References 11 publications

Disaster preparedness of libraries

Disaster preparedness of libraries

The role of medical records in the provision of public healthcare services in the Limpopo province of South Africa

Role of the National Archives of South Africa in promoting human rights

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