2024
DOI: 10.1007/s40747-024-01521-0
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Recommending suitable hotels to travelers in the post-COVID-19 pandemic using a novel FAHP-fuzzy TOPSIS approach

Tin-Chih Toly Chen,
Hsin-Chieh Wu,
Keng-Wei Hsu

Abstract: Cities around the world have reopened from the lockdown caused by the COVID-19 pandemic, and more and more people are planning regional travel. Therefore, it is a practical problem to recommend suitable hotels to travelers amid the COVID-19 pandemic. However, it is also a challenging task since the criteria that affect hotel selection amid the COVID-19 pandemic may be different from those usually considered. From this perspective, a novel fuzzy analytic hierarchy process (FAHP)-fuzzy technique for order prefer… Show more

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