Recalcitrance, compliance and the presentation of self: Exploring the concept of organisational misbehaviour in an English local authority child protection service

Leigh, Jadwiga

doi:10.1016/j.childyouth.2017.07.016

Cited by 5 publications

(8 citation statements)

References 17 publications

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“…Notwithstanding the potential of Goffman's proposal for the analysis of an increasingly digital world (Vigmo & Lantz-Andersson, 2014;Leigh, 2017;Bullock, 2018;Portillo, Rudes, Viglione, & Nelson, 2013;Cho et al, 2016), there seems to be a greater plasticity in the presentation of the self in an online context, in a more fluid identity (Hanusch, 2017;Leaver & Highfield, 2018;Lyons, 2018), in which the professional, social and personal dimensions can be combined (Hanusch, 2017).…”

Section: Resultsmentioning

confidence: 99%

“…Backstage areas are, hence, like the backstage of a theatre outside the stage. Backstage allows actors to prepare their performance on stage by preparing their more formal performance to perform a role (Bute, 2016;Cain, 2012;Chen & Wang, 2018;Cho et al, 2016;Giddens, 1997;Goffman, 1993;Leigh, 2017). According to Cain (2012), -The two regions have a symbiotic relationship in that activities in the backstage allow workers to maintain appropriate behaviors during the front stage, while front stage activities provide fodder for discussions and activities in the back region‖ (p. 669).…”

Section: And 566);mentioning

confidence: 99%

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Goffman’s Backstage Revisited: Conceptual Relevance in Contemporary Social Interactions

Serpa¹,

Ferreira²

2018

IJSSS

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Goffman’s analytical proposal for the interpretation of situations of interaction was, according to the author himself, expressly formulated for face-to-face situations with the actors physically present. This conceptual paper aims to analyse some highlights specifically about backstage – its conceptual meaning and its potential heuristic relevance for the interpretation of social interactions in the contemporary world. For this purpose, a documentary selection geared by the concept of backstage was carried out, which allows considering that the sociological understanding of the interactions that take place in an online context could be deepened with an enhancement of Goffman’s theory considering that there is a tendency to a greater plasticity in the presentation of the self in this type of interactions with a greater identity flow.

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Section: Resultsmentioning

confidence: 99%

Section: And 566);mentioning

confidence: 99%

Goffman’s Backstage Revisited: Conceptual Relevance in Contemporary Social Interactions

Serpa¹,

Ferreira²

2018

IJSSS

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“…Goffman's dramaturgy model introduces social interaction through theatrical metaphor (Hunt and Benford, 1997;Hope and LeCoure, 2010). Leigh (2017) and da Cunha (2013) are contemporary examples of ethnographic-dramaturgical organisational studies that inspire this study design.…”

Section: Methodology 41 Research Methodsmentioning

confidence: 99%

Sham project compliance behaviour

Darling

Whitty

2019

IJMPB

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Purpose The purpose of this paper is to examine a case of sham compliance performance reporting through the lens of Goffman’s dramaturgy to reveal its dramaturgical structure. It makes a methodological contribution to comprehending “lived experience” accounts of project work, and adds knowledge concerning the behind-the-scenes motivators to sham behaviour in project work. Design/methodology/approach Using an ethnographic lived experience account, an aspect of project work is reconceptualised as a collection of dramaturgical scenes. These scenes disclose issues beyond the bounds of the traditional project management discourse, and increase knowledge and appreciation of sham and performative behaviour in project work. Findings Sham progress reporting can emerge in an environment where senior management’s ignorance of project work creates unworkable binds for project staff. Moreover, the sham behaviour succeeds at its objective because senior management are vulnerable to false impressions. This situation raises ethical issues for those involved, and creates an overhead in dealing with the reality of project work. Research limitations/implications Limitations to this study are due to the inherent nature of the ethnographic method, where it is difficult to recruit willing participants, particularly in terms of sham behaviour cases. This study has implications for research on sham and performativity behaviour in project work, as studies can benefit from the dramaturgical analysis and Goffmanesque scene illustration techniques that help give focus to particular aspects of social performance, and remove complexity from the narrative. Practical implications The research provides practitioners with a way of discussing superfluous compliance process using additional lived experience vocabulary. This could reduce the undue pressure to behave unethically, and reduce the burden to create the extra impression management work. Originality/value This study brings a voice to sham behaviour in project work. Continued ignorance of sham behaviour results in unnecessary work and unprofitable projects. Individuals could pay a price in terms of stress and well-being, not discussed.

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“…When the performance is over, it returns to backstage mode. The backstage is also a place to isolate the actors and the audience [2] [10] . On the assumption that human-to-human communication is performative, the new media age of 'virtual' socializing forms a new interpersonal interaction model and demonstrates new communication features.…”

Section: Dramaturgical Theory In Online Social Networkingmentioning

confidence: 99%

Analysis of Interactive Behavior in Social Networking

Zhang¹,

Zhao²

2021

Proceedings of the 2021 5th International Seminar on Education, Management and Social Sciences (ISEMSS 2021)

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With the development of technology and new media, online social networking has become a new communication mode, with social tools and online platforms forming for a virtual theatre. People's interaction behavior from offline also extends to the virtual network, and people can freely build their own identity and image in the network. Goffman's Dramaturgical theory posits that everyone is a performer and an audience, performing in human social activities. People build an 'ideal image' through social networks to express their 'expected self.' This paper aims to use Goffman's Theory of Dramaturgical to analyze social interaction behavior in online social networking

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Recalcitrance, compliance and the presentation of self: Exploring the concept of organisational misbehaviour in an English local authority child protection service

Cited by 5 publications

References 17 publications

Goffman’s Backstage Revisited: Conceptual Relevance in Contemporary Social Interactions

Goffman’s Backstage Revisited: Conceptual Relevance in Contemporary Social Interactions

Sham project compliance behaviour

Analysis of Interactive Behavior in Social Networking

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