Ready to Serve: Community-Based Provider Capacity to Deliver Culturally Competent, Quality Mental Health Care to Veterans and Their Families

Abstract

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A Scoping Review of Contemporary Social Work Practice With Veterans

“…Mental health was the largest category of gray literature provided by think tanks. Topics covered include suicide prevention (Harrell, 2011; Harrell & Berglass, 2011; Ramchand, 2011), improved access to empirically validated treatments (Schell, Tanielian, & Jaycox, 2008), caregivers (RAND, 2015), the capacity of providers to serve veterans and family members (Tanielian et al, 2014), community needs (Hargreaves et al, 2015), and the needs of military families (Meadows, 2012). The Institute of Medicine (IOM) also produced a report on mental health care under TRICARE (IOM, 2010).…”

Military Service Member and Veteran Reintegration: A Conceptual Analysis, Unified Definition, and Key Domains

“…Future efforts in reintegration research might also seek to identify the unique contributions of individual, interpersonal, community systems, and societal policy factors that together impact reintegration processes and outcomes. For example, MSMVs frequently experience complex combinations of morbidities (Tanielian et al, 2014 ) and other challenges to reintegration which require integrated service supports. However there are gaps in service systems which result in a lack of integration of services (U.S. Government Accountability Office [GAO], 2014 ).…”

Communities Serve: A Systematic Review of Need Assessments on U.S. Veteran and Military-Connected Populations

“…Veterans reported several other issues with accessing VA services and benefits, ranging from cultural incompetency within the VA to mixed quality of VHA care. Older veterans were most likely to feel alienated and disrespected through their interactions with the VA due to their perspective of "cultural incompetency," where VA employees-many of them civilians-did not seem to understand military culture, exhibit proficiency in working with military and veteran populations (e.g., loud noises sometimes scared patients into trauma), or know how to appropriately communicate with veteran patients (Tanielian et al, 2014;Wilder Research, 2015). 2 Due to this perceived cultural incompetence by patients, many Virginia veterans, for example, noted that they did not see the benefit of pursuing mental and behavioral services offered through the VA system (Dunkenberger et al, 2010).…”