Readers' advisory vs reference: a difference of stance
E.E. Lawrence,
Virginia Sharpe
Abstract:PurposeThe purpose of this paper is to determine how we ought to distinguish between reference and readers' advisory (RA) service, given the latter’s turn toward a whole collection approach. In other words, the paper answers this question: If both reference and RA librarians aim to meet patrons’ information needs and may theoretically do so using the same materials, then how are we to differentiate the two services conceptually?Design/methodology/approachIn this conceptual paper, we posit that we can distingui… Show more
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