Abstract:Background
The Outpatient Pharmacy Area (OPA) has experienced an increase in patients and in the number and variety of medicines in recent years. Consequently new strategies are needed to ensure efficient OPA management that will bring benefits for both patients and hospital pharmacy.
Purpose
To describe the OPA re-engineering process. Its aim was to improve the activity flow of pharmaceutical care services so as to match individual patient needs with the services provided.
Materials and methods
A Standard… Show more
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