Rasa Aman Sebagai Prediktor Kepercayaan Masyarakat dengan Hadirnya Polisi

Abstract

The spread of information or people's direct experience with police will affect police image, either negative or positive. Unpleasant police behavior can cause distrust among people who are perceiving that police should act with good governance characteristics, with their main responsibility to protect and serve community. The feeling of distrust will make people feel insecured or even feared with the presence of police. This study aims to investigate the role of the sense of feeling secured to the public trust towards police presence. One hundred and fifty six participants were recruited from civil society. Scales to measure trust and the sense of feeling secured were employed to collect data from participants. This study was using quantitative approach with regression analysis technique. The results showed positive correlation between both variables, with the sense of feeling secured contributed 71 percent to the variable of public trust to police.Beredarnya informasi ataupun pengalaman yang langsung dialami masyarakat akan memberikan pengaruh terhadap citra kepolisian, baik berupa citra negatif maupun positif. Tindakan polisi yang kurang baik akan menimbulkan ketidakpercayaan masyarakat terhadap keberadaan polisi yang semestinya memliki karakteristik good governance, dengan tugas melindungi, mengayomi, dan melayani masyarakat. Perasaan tidak percaya tersebut akan membuat masyarakat menjadi merasa tidak aman bahkan merasa takut jika ada polisi di dekatnya. Penelitian ini bertujuan untuk mengetahui peran rasa aman dalam memengaruhi kepercayaan masyarakat terhadap kehadiran polisi. Subjek penelitian ini adalah masyarakat sipil berjumlah 156 orang. Skala Kepercayaan dan Skala Rasa Aman digunakan untuk mengumpulkan data. Metode penelitian ini menggunakan penelitian kuantitatif dengan teknik analisis regresi. Hasil penelitian menunjukkan adanya korelasi positif antara kedua variabel, dengan rasa aman memberikan sumbangan efektif sebesar 71 persen terhadap kepercayaan masyarakat terhadap kehadiran polisi.

Mediating effect of Indonesia’s public trust on national security from the sense of safety, knowledge, and willingness to participate in state defense efforts

“…The direct influence of security on the willingness to participate is relatively high, namely 75%, and insufficient knowledge, which is only 12%. These findings align with the theory put forward by several researchers that a sense of safety and knowledge affects trust (Bouckaert and Van De Walle, 2014;Cook and Santana, 2018;Febrieta and Pertiwi, 2018;Lewicki, 2006;Rompf, 2012). This determines that to increase the willingness to participate in the country's defence efforts, the most essential thing is to increase the public's sense of safety.…”

“…An exciting find in hypothesis 3 (sense of safety has a significant impact on trust) was that it is proven that a sense of safety affects trust. This is in line with research conducted by Febrieta and Pertiwi (2018). In Hypothesis 4 (Knowledge directly affects the willingness to participate in state defence), it is proven that knowledge influences trust.…”

“…Based on research conducted by Febrieta and Pertiwi (2018), a sense of safety had a 71% effect on increasing trust. Security needs are formed based on order, law, peace, protection, physical security, freedom from threatening forces such as war, riots, and danger (Liu and Luo, 2012).…”

“…Trust itself is an essential predictor in increasing community participation, especially in efforts to defend the country. In addition, one of the factors that influence the growth of the public trust is through the condition of positive emotional relationships in the form of a sense of safety (Febrieta and Pertiwi, 2018;Lewicki, 2006;Maslow, 1987;Vornanen et al, 2018). Based on research conducted by Febrieta and Pertiwi (2018), a sense of safety had a 71% effect on increasing trust.…”

“…In addition, one of the factors that influence the growth of the public trust is through the condition of positive emotional relationships in the form of a sense of safety (Febrieta and Pertiwi, 2018;Lewicki, 2006;Maslow, 1987;Vornanen et al, 2018). Based on research conducted by Febrieta and Pertiwi (2018), a sense of safety had a 71% effect on increasing trust. To increase the public's willingness to participate in the state defence effort.…”