Rapport Operationalized as a Humanitarian Interview in Investigative Interview Settings

Holmberg, Ulf; Madsen, Kent

doi:10.1080/13218719.2013.873975

Cited by 42 publications

(84 citation statements)

References 57 publications

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“…However, these relations did not reveal the direction of causality. In a recent experimental study by Holmberg and Madsen (2014), rapport was operationalized based on empirical findings by Holmberg (2004) and Holmberg and Christianson (2002), and integrated into Tickle-Degnen and Rosenthal's (1990) conceptualization of rapport. Holmberg and Madsen (2014) found that interviewees in the humanitarian rapport interview condition reported substantially more information than did interviewees in the nonrapport interview condition.…”

Section: Psychological Well-being In the Investigative Interview Contextmentioning

confidence: 99%

“…Participants were exposed to the stimuli during a computer simulation that is described in more detail in Holmberg and Madsen (2014). Basically, the simulation exposed participants to the following fictitious theme: unknown bacteria had infected the freshwater system of a fictitious city, inhabited by two fictitious ethnic groups.…”

Section: Stimulus Materialsmentioning

confidence: 99%

“…Few previous studies have examined the relationship between how the investigative interview is conducted and interviewees' PWB. Accordingly, the aim of this study is to compare the impact of a humanitarian rapport interview with that of a non-rapport interview (Holmberg & Madsen, 2014) on interviewees' PWB, as measured using Antonovsky's (1984) sense of coherence (SOC) and Spielberger, Gorsuch, Lushene, Vagg, and Jacobs' (1983) StateÀTrait Anxiety Inventory (STAI Y-1, Swedish version; henceforth referred to as STAI-S) in an investigative interviewing setting. The study has theoretical implications as regards defining and describing PWB from a TJ perspective, and practical as well as ecological implications as regards measuring PWB in an investigative interview context.…”

mentioning

confidence: 99%

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Interviewees’ Psychological Well-being in Investigative Interviews: a Therapeutic Jurisprudential Approach

Madsen

Holmberg

2014

Psychiatry, Psychology and Law

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Therapeutic jurisprudence sees the law as a social force; its underlying idea is that legal procedures should promote the psychological well-being (PWB) of individuals involved in juridical actions. In this experimental study, 146 subjects were assigned to one of two groups: one undergoing humanitarian rapport interviews, the other undergoing non-rapport interviews. Each group underwent two interviews separated by a six-month interval. The causal effects of interview style on interviewees' PWB were measured using sense of coherence and StateÀTrait Anxiety inventories, both pre and post interview at Interviews I and II. Analysis of covariance of scores from both interviews showed interaction effects between interview style and interviewees' anxiety and sense of coherence, respectively. At Interview I, a non-rapport approach was related to increased anxiety, that is, decreased PWB when comparing pre-and post-interview testing. At Interview II, a humanitarian rapport approach promoted improved sense of coherence, thus, increased PWB. More empirical research on PWB in relation to therapeutic jurisprudence is needed. The discussion focuses on how PWB should be measured in a therapeutic jurisprudential context of investigative interviews.

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Section: Psychological Well-being In the Investigative Interview Contextmentioning

confidence: 99%

Section: Stimulus Materialsmentioning

confidence: 99%

mentioning

confidence: 99%

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Interviewees’ Psychological Well-being in Investigative Interviews: a Therapeutic Jurisprudential Approach

Madsen

Holmberg

2014

Psychiatry, Psychology and Law

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“…"… a humanitarian interviewing style promotes rapport building through its underlying notions of empathy and a personalizing approach, …" Such an approach has been found to have a positive impact on the development of a working alliance with interviewees (Vanderhallen et al, 2011), the amount of information generated and the interviewees' personal well-being (Holmberg & Madsen, 2014;Madsen & Holmberg, 2015).…”

Section: Rapportmentioning

confidence: 99%

Establishing and Maintaining Rapport in Investigative Interviews of Traumatized Victims: A Qualitative Study

Risan

Binder

Milne

2017

Policing: A Journal of Policy and Practice

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The study aim was to explore the factors considered important and useful in facilitating safety and building rapport in police investigative interviews with traumatized interviewees. We conducted 21 semi-structured interviews of police investigators involved in investigative interviewing of victims after the Utøya massacre on 22 July 2011 in Norway. Using a thematic analysis based on a reflexive hermeneutic-phenomenological epistemology, four themes emerged: (1) Preparation through planning, reflection, and openness: balancing knowing and being receptive; (2) Using first impressions, casual conversation and communicating expectations to make the interviewee comfortable; (3) Getting closer to the experience of the interviewee through engagement, adaptation, and understanding; and (4) Handling negative feelings and being receptive in the interview relationship. We discuss the findings in relation to current theory and research on investigative interviewing and highlight the importance of working on an emotional level to facilitate rapport when interviewing traumatized interviewees.3

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“…Further, Holmberg and Madsen (2014) empirically examined how rapport, operationalized as a humanitarian style interview (compared with a dominant, non-rapport interview), had an effect on interview first exposed to memory stimuli through a computer simulation and then interviewed twice with the same approach (after one week and after six months). The results of the study showed that the participants reported more information altogether when subjected to a humanitarian interview style, whereas participants in dominant, nonrapport interviews reported less information.…”

Section: Empirical Backgroundmentioning

confidence: 99%

Emotional Intelligence in Police Interviews—Approach, Training and the Usefulness of the Concept

Risan

Binder

Milne³

2016

Journal of Forensic Psychology Practice

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Rapport Operationalized as a Humanitarian Interview in Investigative Interview Settings

Cited by 42 publications

References 57 publications

Interviewees’ Psychological Well-being in Investigative Interviews: a Therapeutic Jurisprudential Approach

Interviewees’ Psychological Well-being in Investigative Interviews: a Therapeutic Jurisprudential Approach

Establishing and Maintaining Rapport in Investigative Interviews of Traumatized Victims: A Qualitative Study

Emotional Intelligence in Police Interviews—Approach, Training and the Usefulness of the Concept

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