In the past decade there has been a movement towards “employee
empowerment”. Employee/management teams have played an integral part in
this change. Recently, the idea of the self‐directed work group has
emerged, giving groups of employees both the responsibility over a
particular area or function of the business, as well as authority to
make decisions and implement solutions in that area. Large productivity
increases, high morale, and increased employee commitment are some of
the benefits of these groups, but all is not positive. Argues that
companies wanting to switch to self‐directed work groups must be
prepared thoroughly for the changes that will lie ahead. There are a
number of areas which, if focused on now, will minimize the difficulties
that can result before and after the process of change has begun. They
can be categorized into three topics: preparing the organization
(including top management attitudes, organizational structure,
compensation systems, and employee‐retention strategies), preparing
management (including attitudes, skills training, and vocabulary
changes), and preparing employees (including attitudes, communication
and group skills‐training, and job cross‐training).