Radio Frequency Identification Technology in an Australian Regional Hospital

Abstract

Australian hospitals had begun exploring Radio Frequency Identification, a wireless automatic identification and data capture technology for improving the quality of their services towards the end of 2000s. After many an unsuccessful pilots, a breakthrough for large hospitals came in 2010, with a key learning rendered by a large regional hospital that not only experimented with the technology, but also have made it all pervasive in their operations. In this chapter, we present the case study, through an innovation translation perspective, focusing on the socio-technical factors captured through elements of Actor-Network Theory.