Queuing with Heterogeneous Users: Block Probability and Sojourn times
Veeraruna Kavitha,
Raman Kumar Sinha
Abstract:Communication networks need to support voice and data calls simultaneously. This results in a queueing system with heterogeneous agents. One class of agents demand immediate service, would leave the system if not provided. The second class of customers have longer job requirements and can wait for their turn. We discuss the achievable region of such a two class system, which is the region of all possible pairs of performance metrics. Blocking probability is the relevant performance for eager/impatient class wh… Show more
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