QUEUING MODEL DESIGN TO OPTIMIZE FOR PRE FLIGHT SERVICES DURING THE COVID-19 PANDEMIC. (Case Study At Sultan Hasanuddin International Airport Makassar)
Abstract:This study aims to determine (1) the optimal timing for flight service users before making a flight (pre flight) at Sultan Hasanuddin International Airport Makassar. (2) The optimal standard time during the Pre Flight process during the Covid-19 pandemic at Makassar Sultan Hasanuddin International Airport, and (3) Efforts made by airport managers in minimizing pre flight processing time.This study uses the Flow Process Chart method which is a schematic/diagram depiction that shows all the steps in a program an… Show more
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