Questions of Communicative Change and Continuity

doi:10.5771/9783748928232

2022

DOI: 10.5771/9783748928232

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Questions of Communicative Change and Continuity

Abstract: Faced with the ongoing evolution of the media landscape, media and communication science is constant-ly asking itself new questions concerning the tension between stability and change in social communication. In this context, many relevant topics exist for which there are still no publications that would systematically evaluate what we know (empirically and non-empirically) so far and what conclusions can be drawn from existing knowledge. This volume aims to provide systematic answers to important current or c… Show more

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2023

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Cited by 2 publications

References 250 publications

(281 reference statements)

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News Personalization and Public Service Media: The Audience Perspective in Three European Countries

Sehl

Eder

2023

Journalism and Media

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By shining a light on the previously neglected combination of public service media (PSM) and the audience perspective, this paper adds to the debate on (algorithmic) news personalization. While news personalization may offer new opportunities, it can clearly also conflict with the PSM mission of universality of access, reach, and content. This empirical study compares the audience perspective on the news personalization of users and non-users of public service news in Germany, France, and the UK. Overall, the findings of the online survey show that users of public service news in Germany and the UK—in comparison to non-users of these services—perceive more risks such as missing out on certain topics or viewpoints, place greater value on a shared public sphere, and more strongly prefer a news selection primarily made by professional news editors. In France, however, the differences between users and non-users of public service news are rarely significant, which is interpreted against the background of the different media systems and the role of PSM. The findings add to the understanding of what public service news audiences expect PSM organizations to provide while keeping the difficult balance between personalization and universality.

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News Personalization and Public Service Media: The Audience Perspective in Three European Countries

Sehl

Eder

2023

Journalism and Media

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Reciprocal Communication and Political Deliberation on Twitter

Ackland,

Gumbert,

Pütz

et al. 2023

Social Sciences

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Social media platforms such as Twitter/X are increasingly important for political communication but the empirical question as to whether such communication enhances democratic consensus building (the ideal of deliberative democracy) or instead contributes to societal polarisation via fostering of hate speech and “information disorders” such as echo chambers is worth exploring. Political deliberation involves reciprocal communication between users, but much of the recent research into politics on social media has focused on one-to-many communication, in particular the sharing and diffusion of information on Twitter via retweets. This paper presents a new approach to studying reciprocal political communication on Twitter, with a focus on extending network-analytic indicators of deliberation. We use the Twitter v2 API to collect a new dataset (#debatenight2020) of reciprocal communication on Twitter during the first debate of the 2020 US presidential election and show that a hashtag-based collection alone would have collected only 1% of the debate-related communication. Previous work into using social network analysis to measure deliberation has involved using discussion tree networks to quantify the extent of argumentation (maximum depth) and representation (maximum width); we extend these measures by explicitly incorporating reciprocal communication (via triad census) and the political partisanship of users (inferred via usage of partisan hashtags). Using these methods, we find evidence for reciprocal communication among partisan actors, but also point to a need for further research to understand what forms this communication takes.

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Questions of Communicative Change and Continuity

Cited by 2 publications

References 250 publications

News Personalization and Public Service Media: The Audience Perspective in Three European Countries

News Personalization and Public Service Media: The Audience Perspective in Three European Countries

Reciprocal Communication and Political Deliberation on Twitter

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